Senior Executive - Safety Assurance (Contract 2 years)

Responsibilities:

• Review applications for completeness and accuracy.
• Communicate with applicants regarding missing documentation or corrections.
• Process applications in accordance with defined service-level agreements (SLAs).
• Issue application clearance upon approval and update records in the application management system.
• Serve as the first point of contact for applicants, answering queries via phone, email, or in person.
• Guide applicants on the steps and requirements for obtaining a clearance.
• Address applicant concerns and escalate issues to the Head or Technical Officer if needed.
• Generate reports on application status, approval rates, and common issues.
• Maintain a centralised database for issued application clearance and frequently asked questions to improve service efficiency.
• Track and follow up on pending or delayed applications.

Requirements and Qualifications:

• Minimum Diploma in relevant field of studies
• Familiar with local regulatory requirements related to WSH in the manufacturing environment preferred;
• Meticulous individual with an eye for details
• Demonstrate good written and verbal communication skills
• Proficient in Microsoft Office especially Microsoft Power Point, Excel
• Self-motivated, strong ability to exercise initiative, multi-task and work independently in a fast-paced environment;

Responsibilities:

• Review applications for completeness and accuracy.
• Communicate with applicants regarding missing documentation or corrections.
• Process applications in accordance with defined service-level agreements (SLAs).
• Issue application clearance upon approval and update records in the application management system.
• Serve as the first point of contact for applicants, answering queries via phone, email, or in person.
• Guide applicants on the steps and requirements for obtaining a clearance.
• Address applicant concerns and escalate issues to the Head or Technical Officer if needed.
• Generate reports on application status, approval rates, and common issues.
• Maintain a centralised database for issued application clearance and frequently asked questions to improve service efficiency.
• Track and follow up on pending or delayed applications.

Requirements and Qualifications:

• Minimum Diploma in relevant field of studies
• Familiar with local regulatory requirements related to WSH in the manufacturing environment preferred;
• Meticulous individual with an eye for details
• Demonstrate good written and verbal communication skills
• Proficient in Microsoft Office especially Microsoft Power Point, Excel
• Self-motivated, strong ability to exercise initiative, multi-task and work independently in a fast-paced environment;