Application Architect

The Application Development team is responsible for supporting the full life cycle of Service implementation and enhancements. As an Application Architect- ServiceNow your responsibilities include –

· Work effectively individually and with team members toward customer satisfaction and success

· Assist in architecting robust and future-ready solutions for client

· Facilitate all ServiceNow ITSM, GRC-IRM, and SecOps-VR workshops and assist ServiceNow

· process business analysts with all workshops.

· Facilitate, guide, coordinate and set up in all required environments (e.g., DEV, SIT, etc)

o ServiceNow Platform Core Setup

o CMDB

o ITSM

o Development environment migration and ensuring Migration success

· Expert Advisory and lead in hands-on Development work including

o Provisioning and configuration of ServiceNow App, Par export, MID server components instances

· Provisioning and configuration of ServiceNow Databases including Oracle, MariaDB, AWS RDS, etc.

· Integration between ServiceNow and other APIs, integration points or applications.

· Facilitate all ServiceNow testing.

· Responsible for all ServiceNow architectural decisions and changes.

· Involved in all discussions and responsibilities relating to ServiceNow. Abide by client’s standards, development processes and best practices

Requirements:

· Degree in Computer Science, Software Engineering or equivalent.

· More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role.

· Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers.

· ServiceNow CSA, CIS – ITSM and 1 certification each from ITOM and IRM.

· Experience in out of box (OOB) customization for ServiceNow ITSM modules, surveys, forms, etc.

· Experience in self-hosted environment ServiceNow implementation in Cloud (AWS).

· Proven experience as a key technical resource leading the development of solutions in client

· environments that have implemented areas such as CSM, ITSM, ITOM, ITAM, SecOps, GRC, Integrations etc.

· Excellent Knowledge of integrating with internal and external applications and systems.

· Strong communication skills and ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills.

· Demonstrated ability to mentor staff in the development and release management relative to the ServiceNow platform to drive quality, value and best practice.

· Strong ITIL processes and best practice knowledge.

· Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.

· Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working

· in a SaaS environment.

The Application Development team is responsible for supporting the full life cycle of Service implementation and enhancements. As an Application Architect- ServiceNow your responsibilities include –

· Work effectively individually and with team members toward customer satisfaction and success

· Assist in architecting robust and future-ready solutions for client

· Facilitate all ServiceNow ITSM, GRC-IRM, and SecOps-VR workshops and assist ServiceNow

· process business analysts with all workshops.

· Facilitate, guide, coordinate and set up in all required environments (e.g., DEV, SIT, etc)

o ServiceNow Platform Core Setup

o CMDB

o ITSM

o Development environment migration and ensuring Migration success

· Expert Advisory and lead in hands-on Development work including

o Provisioning and configuration of ServiceNow App, Par export, MID server components instances

· Provisioning and configuration of ServiceNow Databases including Oracle, MariaDB, AWS RDS, etc.

· Integration between ServiceNow and other APIs, integration points or applications.

· Facilitate all ServiceNow testing.

· Responsible for all ServiceNow architectural decisions and changes.

· Involved in all discussions and responsibilities relating to ServiceNow. Abide by client’s standards, development processes and best practices

Requirements:

· Degree in Computer Science, Software Engineering or equivalent.

· More than 5 years of ServiceNow Development Experience and over 3 years of Solution Architect Role.

· Configuration experience in ServiceNow IT Workflows, Employee Workflows, Customer Workflows and Creator Workflows in projects over multiple towers.

· ServiceNow CSA, CIS – ITSM and 1 certification each from ITOM and IRM.

· Experience in out of box (OOB) customization for ServiceNow ITSM modules, surveys, forms, etc.

· Experience in self-hosted environment ServiceNow implementation in Cloud (AWS).

· Proven experience as a key technical resource leading the development of solutions in client

· environments that have implemented areas such as CSM, ITSM, ITOM, ITAM, SecOps, GRC, Integrations etc.

· Excellent Knowledge of integrating with internal and external applications and systems.

· Strong communication skills and ability to demonstrate analytical and problem-solving skills with excellent verbal, written and time management skills.

· Demonstrated ability to mentor staff in the development and release management relative to the ServiceNow platform to drive quality, value and best practice.

· Strong ITIL processes and best practice knowledge.

· Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.

· Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working

· in a SaaS environment.