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Customer Relations Officer (CRO)(BTO)

$ 3,300 - $ 4,000 / month

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Responsibilities:

  • Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project,
  • Conduct regular visits to residents/ stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress.
  • Prepare and submit weekly updates, monthly reports and other program pertaining to public relation works
  • Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress.

Job Requirements

  • Candidate must have a minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed
  • Have Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) Certification, or equivalent.
  • At least 3 Year(s) of HDB working experience in the related field is required for this position.
  • Independent and good team player
  • Shall be capable of communicating effectively in English

Responsibilities:

  • Handle and resolve conflicts and feedbacks from public and stakeholders pertaining to the project,
  • Conduct regular visits to residents/ stakeholders affected by the works to gather feedback, preparing circulars, letter and flyers to keep stakeholders abreast and update on the site activities and progress.
  • Prepare and submit weekly updates, monthly reports and other program pertaining to public relation works
  • Provide administrative support and assistance to Project Management Team and liaise with Government authorities, public and lessee of the property in relation to project work in progress.

Job Requirements

  • Candidate must have a minimum of 'O' Levels or Nitec Certificate with at least 5 subjects passed
  • Have Workforce Skills Qualifications (WSQ) Certificate in Service Excellence (Level 1) Certification, or equivalent.
  • At least 3 Year(s) of HDB working experience in the related field is required for this position.
  • Independent and good team player
  • Shall be capable of communicating effectively in English