Regional Operations Excellence & Project Management
Salary undisclosed
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Job Description
- Process and productivity optimization
- Develop, track and analyze key metrics to identify potential areas of improvement for operational processes
- Drive the review and optimization of processes across various markets to increase operational efficiency, effectiveness and improve user experience (both internally and externally)
- Develop and align operational best practices and SOPs across various markets
- Develop, set and align benchmarks and targets to achieve operational productivity across various markets
- Vendor management
- Manage the relationship, commercials and end-to-end contracting process with vendors
- Work with regional and local stakeholders to faciliate the sourcing, testing and implementation of new technologies and services
- Track, review and optimize vendor performance
- Project management
- Lead cross-functional and cross-market projects; accountable for managing the scope, timeline and resources to achieve target project outcomes
- Track and provide senior management visibility on the progress and performance of key projects
- Bachelor’s Degree in Finance, Engineering or Business equivalent
- Experience in project management and process improvement, preferably in a financial services/technology/e-commerce industry
- Experience working with cross-functional, multi-country teams
- Experience with data and business analytics
- Strong stakeholder management skills and organizational skills
- Strong analytical and problem-solving skills, with the ability to generate insights and develop actionable recommendations
- Demonstrated ability to learn fast, handle multiple and complex projects, prioritize tasks and meet deadlines
- High energy, self-motivated, thrives in a dynamic start-up environment
- Proficiency in Python/SQL as well as Lean Six Sigma certification are a plus, but not a must
Job Description
- Process and productivity optimization
- Develop, track and analyze key metrics to identify potential areas of improvement for operational processes
- Drive the review and optimization of processes across various markets to increase operational efficiency, effectiveness and improve user experience (both internally and externally)
- Develop and align operational best practices and SOPs across various markets
- Develop, set and align benchmarks and targets to achieve operational productivity across various markets
- Vendor management
- Manage the relationship, commercials and end-to-end contracting process with vendors
- Work with regional and local stakeholders to faciliate the sourcing, testing and implementation of new technologies and services
- Track, review and optimize vendor performance
- Project management
- Lead cross-functional and cross-market projects; accountable for managing the scope, timeline and resources to achieve target project outcomes
- Track and provide senior management visibility on the progress and performance of key projects
- Bachelor’s Degree in Finance, Engineering or Business equivalent
- Experience in project management and process improvement, preferably in a financial services/technology/e-commerce industry
- Experience working with cross-functional, multi-country teams
- Experience with data and business analytics
- Strong stakeholder management skills and organizational skills
- Strong analytical and problem-solving skills, with the ability to generate insights and develop actionable recommendations
- Demonstrated ability to learn fast, handle multiple and complex projects, prioritize tasks and meet deadlines
- High energy, self-motivated, thrives in a dynamic start-up environment
- Proficiency in Python/SQL as well as Lean Six Sigma certification are a plus, but not a must