Customer Service Specialist
Job Summary:
- Basic Salary: $2500 to $3000, based on experience
- Good Company Benefits: Performance Bonus, Company Trip
- Career pregression
- Mon to Fri, Office hours
- Jurong East
Job Descriptions:
- Respond to customer inquiries via phone, email, live chat, or social media in a prompt, courteous, and professional manner.
- Assist customers with order placement, tracking, changes, cancellations, and billing-related inquiries.
- Maintain detailed records of customer interactions, transactions, comments, and complaints using internal CRM system
- Gather customer feedback and share insights with relevant teams to improve services, and customer experience.
- Liaise with internal teams (e.g., sales, operations) to ensure timely and accurate resolution of customer issues.
Who we are looking for:
- Diploma or Bachelor’s Degree in any related field
- Candidates with 0–2 years of working experience
- Strong interpersonal and communication skills
- Results-driven mindset with a passion for people
- Leadership potential with a desire to grow into a management role
- Resilient, adaptable, and highly motivated
- Ability to work in a fast-paced, performance-driven environment
Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
* We regret to inform that only shortlisted candidates would be notified.
Chong Shun Kee (June)
Reg No: R1984521
MCI Career Services Pte Ltd
EA Licence:06C2859
Job Summary:
- Basic Salary: $2500 to $3000, based on experience
- Good Company Benefits: Performance Bonus, Company Trip
- Career pregression
- Mon to Fri, Office hours
- Jurong East
Job Descriptions:
- Respond to customer inquiries via phone, email, live chat, or social media in a prompt, courteous, and professional manner.
- Assist customers with order placement, tracking, changes, cancellations, and billing-related inquiries.
- Maintain detailed records of customer interactions, transactions, comments, and complaints using internal CRM system
- Gather customer feedback and share insights with relevant teams to improve services, and customer experience.
- Liaise with internal teams (e.g., sales, operations) to ensure timely and accurate resolution of customer issues.
Who we are looking for:
- Diploma or Bachelor’s Degree in any related field
- Candidates with 0–2 years of working experience
- Strong interpersonal and communication skills
- Results-driven mindset with a passion for people
- Leadership potential with a desire to grow into a management role
- Resilient, adaptable, and highly motivated
- Ability to work in a fast-paced, performance-driven environment
Kindly click to APPLY NOW or email your CV to [email protected]. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.
By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.
* We regret to inform that only shortlisted candidates would be notified.
Chong Shun Kee (June)
Reg No: R1984521
MCI Career Services Pte Ltd
EA Licence:06C2859