Associate Clinical Director/ Principal Social Worker
Salary undisclosed
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The Clinical Director plays a pivotal role in driving and upholding high clinical standards across MWS Family Services, with a particular focus on the Family Service Centres (FSCs). This role is instrumental in shaping clinical direction, fostering best practices, and ensuring quality assurance across services, empowering teams to provide the best possible care to families in need. The Clinical Director will serve as the strategic lead in clinical governance, ensuring alignment with national social service standards and championing evidence-based, client-centric approaches.
Responsibilities
Responsibilities
- Elevate Clinical & Service Excellence
- Lead the development and implementation of clinical frameworks, protocols, and standard operating procedures that guide service delivery across FSCs.
- Ensure adherence to MSF-mandated requirements, overseeing the development of manuals and process guidelines that drive compliance and excellence.
- Establish robust quality assurance mechanisms to track and enhance clinical effectiveness.
- Conduct regular practice observations and case reviews, auditing to assess and refine service standards, ensuring alignment with best practices.
- Strengthen Professional Development & Capability Building
- Develop and lead training programmes, workshops, and reflective practice sessions for FSC professionals, enhancing their clinical capabilities.
- Provide clinical supervision, mentorship, and coaching for senior practitioners, guiding them in managing complex cases and ethical dilemmas.
- Establish a learning culture that encourages the continuous development of social workers and counsellors through structured competency-building initiatives.
- Advocacy, Partnerships & Sector Engagement
- Represent MWS at national-level platforms, policy dialogues, and inter-agency workgroups, contributing to the development of social service strategies.
- Serve as a key liaison between MWS and external stakeholders, including government agencies (e.g., MSF), academic institutions, and industry bodies, to influence policies and promote family-centric interventions.
- Leadership & Organisational Development
- Lead and support FSC management and senior clinical staff, driving operational and clinical integration across Family Services.
- Engage in succession planning and workforce development, identifying and nurturing high-potential clinical leaders within the organisation.
- Partner with MWS leadership to identify service gaps and design innovative, impactful programmes to meet evolving community needs.
- Bachelor’s or Master’s degree in Social Work, Counselling, or Psychology from a recognised institution.
- At least 10 years of relevant experience in social service practice, with a minimum of 5 years in a supervisory or leadership role.
- Strong analytical and strategic thinking skills, with experience in developing policies and frameworks for clinical excellence.
- Strong understanding of FSC operations, clinical practice guidelines, and regulatory compliance within Singapore’s Family Services landscape.
- Proven ability to mentor, supervise, and guide social workers and clinicians in casework and professional development.
- A leader who can think ahead, connect the dots and drive real change in clinical practice.
- Be updated and adaptive, especially in view of the Integrated Family Services landscape review.
- Experience in clinical research, programme evaluation, and evidence-based practice implementation is a plus.
- Excellent written and verbal communication skills, with the ability to translate complex clinical concepts into actionable insights.
- Full-time position.
- Hybrid and flexi-work arrangements, with a mix of office-based, remote, and field engagement depending on organisational needs.
The Clinical Director plays a pivotal role in driving and upholding high clinical standards across MWS Family Services, with a particular focus on the Family Service Centres (FSCs). This role is instrumental in shaping clinical direction, fostering best practices, and ensuring quality assurance across services, empowering teams to provide the best possible care to families in need. The Clinical Director will serve as the strategic lead in clinical governance, ensuring alignment with national social service standards and championing evidence-based, client-centric approaches.
Responsibilities
Responsibilities
- Elevate Clinical & Service Excellence
- Lead the development and implementation of clinical frameworks, protocols, and standard operating procedures that guide service delivery across FSCs.
- Ensure adherence to MSF-mandated requirements, overseeing the development of manuals and process guidelines that drive compliance and excellence.
- Establish robust quality assurance mechanisms to track and enhance clinical effectiveness.
- Conduct regular practice observations and case reviews, auditing to assess and refine service standards, ensuring alignment with best practices.
- Strengthen Professional Development & Capability Building
- Develop and lead training programmes, workshops, and reflective practice sessions for FSC professionals, enhancing their clinical capabilities.
- Provide clinical supervision, mentorship, and coaching for senior practitioners, guiding them in managing complex cases and ethical dilemmas.
- Establish a learning culture that encourages the continuous development of social workers and counsellors through structured competency-building initiatives.
- Advocacy, Partnerships & Sector Engagement
- Represent MWS at national-level platforms, policy dialogues, and inter-agency workgroups, contributing to the development of social service strategies.
- Serve as a key liaison between MWS and external stakeholders, including government agencies (e.g., MSF), academic institutions, and industry bodies, to influence policies and promote family-centric interventions.
- Leadership & Organisational Development
- Lead and support FSC management and senior clinical staff, driving operational and clinical integration across Family Services.
- Engage in succession planning and workforce development, identifying and nurturing high-potential clinical leaders within the organisation.
- Partner with MWS leadership to identify service gaps and design innovative, impactful programmes to meet evolving community needs.
- Bachelor’s or Master’s degree in Social Work, Counselling, or Psychology from a recognised institution.
- At least 10 years of relevant experience in social service practice, with a minimum of 5 years in a supervisory or leadership role.
- Strong analytical and strategic thinking skills, with experience in developing policies and frameworks for clinical excellence.
- Strong understanding of FSC operations, clinical practice guidelines, and regulatory compliance within Singapore’s Family Services landscape.
- Proven ability to mentor, supervise, and guide social workers and clinicians in casework and professional development.
- A leader who can think ahead, connect the dots and drive real change in clinical practice.
- Be updated and adaptive, especially in view of the Integrated Family Services landscape review.
- Experience in clinical research, programme evaluation, and evidence-based practice implementation is a plus.
- Excellent written and verbal communication skills, with the ability to translate complex clinical concepts into actionable insights.
- Full-time position.
- Hybrid and flexi-work arrangements, with a mix of office-based, remote, and field engagement depending on organisational needs.