It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About The Role
The incumbent reports to the Associate Director, Policy Management & Ops Budget and is responsible for managing the suspense clearance job duties assigned. He/she is required to ensure that the output of his/her work tasks are met in terms of quality & timeliness.
- WHAT YOU'LL BE DOING
- Responsible in preparing various reports as per the set timeline
- Assist with the suspense entries clearance in different suspense accounts
- Ensure that all output of work is accurate
- Ensure that the suspense governance process is carried out as per Standard Operating Procedure/process flow.
- Handle enquiries from other users through calls and emails
- Ensure that returned cheques are mailed out timely.
- Look out of ways to improve on the processes to increase the efficiency & effectiveness at work.
- Uphold compliance to all IT and Compliance guidelines.
- Any other duties as assigned by senior colleague, reporting supervisor and/or HOD.
- Degree or Diploma
- Familiar in using AS400 system.
- Proficient in Microsoft Excel and PowerPoint.
- Related insurance qualifications such as M5, M9 and LOMA would be an advantage.
- Able to work independently and with a team in a dynamic environment.
- Team player & able to work harmoniously with other teammate.
- Self-starter who constantly strives for excellence.
- At least 2-3 years of experience (preferably in Insurance Operations) or Policy Servicing or equivalent experience in Life/A&H policies.
- Strong communication skills and ability to effectively influence individuals and teams at all levels of the organization
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
ABOUT AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
JOIN US
At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!
It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.
And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.
Sound like you? Then read on.
About The Role
The incumbent reports to the Associate Director, Policy Management & Ops Budget and is responsible for managing the suspense clearance job duties assigned. He/she is required to ensure that the output of his/her work tasks are met in terms of quality & timeliness.
- WHAT YOU'LL BE DOING
- Responsible in preparing various reports as per the set timeline
- Assist with the suspense entries clearance in different suspense accounts
- Ensure that all output of work is accurate
- Ensure that the suspense governance process is carried out as per Standard Operating Procedure/process flow.
- Handle enquiries from other users through calls and emails
- Ensure that returned cheques are mailed out timely.
- Look out of ways to improve on the processes to increase the efficiency & effectiveness at work.
- Uphold compliance to all IT and Compliance guidelines.
- Any other duties as assigned by senior colleague, reporting supervisor and/or HOD.
- Degree or Diploma
- Familiar in using AS400 system.
- Proficient in Microsoft Excel and PowerPoint.
- Related insurance qualifications such as M5, M9 and LOMA would be an advantage.
- Able to work independently and with a team in a dynamic environment.
- Team player & able to work harmoniously with other teammate.
- Self-starter who constantly strives for excellence.
- At least 2-3 years of experience (preferably in Insurance Operations) or Policy Servicing or equivalent experience in Life/A&H policies.
- Strong communication skills and ability to effectively influence individuals and teams at all levels of the organization
Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
ABOUT AIA
For over a century, AIA has served the ever-changing needs of our customers across Asia-Pacific. Our Purpose to help millions of people live Healthier, Longer, Better Lives is at the heart of everything we do.
As pioneering innovators, we’re now transforming AIA to be faster, simpler and more connected to create better solutions and impactful experiences for our customers and communities. AIA encourages and enables our people to act with clarity, courage and humanity in service of our Purpose.
JOIN US
At AIA, we believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. Whether it’s investing better wellbeing, inspiring better learning, building better relationships, or making a better impact on customers, a career at AIA will challenge you to find new ways to pursue your ‘better’.
AIA is committed to building a vibrant, diverse, and inclusive workforce for all employees to thrive in. Join us if you believe in creating a better tomorrow!