Senior Officer, Group Office and Facilities Administration
Salary undisclosed
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- Provide an office environment that is safe, clean, comfortable, healthy, engaging and enjoyable for our FWD GO staff members. This role requires someone who will support in driving improvements and assist in reviewing practices to ensure we’re evolving our facilities management to best in class.
- Point of contacts for all general office facilities related matters
- Ensure compliance and adherence to workplace policies and regulations
- Stay abreast with policies changes and ensure smooth and adequate of information are cascaded to stakeholders
- Manage receptionist functions including overseeing supplies for office & pantries, conference room bookings, handling incoming/outgoing mails, printing of stationery, maintenance and upkeep of office equipment, covering receptionist duties
- Manage Facilities Services Helpdesk operations and ensure reactive work orders are completed as per key KPI and meet the satisfactory performance delivery
- Responsible for company’s car matters such as road tax renewal, insurance,
- Coordinate office activities and work with social committee to plan GO events/welfare and champion FWD culture
- Any other ad hoc matters not limited to ordering of food for GO meetings/events, journal & periodical subscriptions
- Liaise with Building Management Office (BMO) for daily building repair and maintenance notification.
- Liaise with BMO on annual office building fire drill
- Arrange office cleaning, carpet cleaning, disinfection cleaning, tidiness of all conference rooms, utility rooms, pantries and machine rooms
- Coordinate and performance of maintenance work from inception to completion
- Record and tracking vendor contracts and service providers
- Source high quality vendors to enhance the service and utility standards
- Assistance in implementing HSE policy.
- 7 – 8 years of experience in Facility/ Admin/ Procurement Management role is preferred
- Diploma or Certificate of Facility Management or equivalent relevant working experience
- Work experience in a multi-national company
- Background in building services and engineering, office management or administration is preferred
- Excellent command of written and spoken English and Chinese
- Knowledge of Inventory keeping
- Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
- Strong procurement and negotiation skills
- Proficient in MS word, excel and power point for drafting reports
- Analytical skills and data-driven
- Time Management skills
- Meticulous and attention to details
- Knowledge of OSH and other environmental regulations is a plus
- Provide an office environment that is safe, clean, comfortable, healthy, engaging and enjoyable for our FWD GO staff members. This role requires someone who will support in driving improvements and assist in reviewing practices to ensure we’re evolving our facilities management to best in class.
- Point of contacts for all general office facilities related matters
- Ensure compliance and adherence to workplace policies and regulations
- Stay abreast with policies changes and ensure smooth and adequate of information are cascaded to stakeholders
- Manage receptionist functions including overseeing supplies for office & pantries, conference room bookings, handling incoming/outgoing mails, printing of stationery, maintenance and upkeep of office equipment, covering receptionist duties
- Manage Facilities Services Helpdesk operations and ensure reactive work orders are completed as per key KPI and meet the satisfactory performance delivery
- Responsible for company’s car matters such as road tax renewal, insurance,
- Coordinate office activities and work with social committee to plan GO events/welfare and champion FWD culture
- Any other ad hoc matters not limited to ordering of food for GO meetings/events, journal & periodical subscriptions
- Liaise with Building Management Office (BMO) for daily building repair and maintenance notification.
- Liaise with BMO on annual office building fire drill
- Arrange office cleaning, carpet cleaning, disinfection cleaning, tidiness of all conference rooms, utility rooms, pantries and machine rooms
- Coordinate and performance of maintenance work from inception to completion
- Record and tracking vendor contracts and service providers
- Source high quality vendors to enhance the service and utility standards
- Assistance in implementing HSE policy.
- 7 – 8 years of experience in Facility/ Admin/ Procurement Management role is preferred
- Diploma or Certificate of Facility Management or equivalent relevant working experience
- Work experience in a multi-national company
- Background in building services and engineering, office management or administration is preferred
- Excellent command of written and spoken English and Chinese
- Knowledge of Inventory keeping
- Knowledge of general maintenance methods, operating requirements, and safety precautions related to facilities management
- Strong procurement and negotiation skills
- Proficient in MS word, excel and power point for drafting reports
- Analytical skills and data-driven
- Time Management skills
- Meticulous and attention to details
- Knowledge of OSH and other environmental regulations is a plus