Engagement manager
Job Description
Engagement manager
12+ years of overall experience and comes with managing large team
Co-ordinate delivery of services ensuring they are delivered in line with contractual obligations and Service Levels via appropriately skilled and managed staff.
Manage finance in accordance with Company and client financial policies where applicable.
Working closely with Practices, Staffing, Operations and 3rd Party Suppliers to ensure the timely fulfillment of project resource requirements
Ensure senior stakeholder requirements & perceptions are successfully managed and escalation is appropriate and timely.
To develop and manage relationships with Customer, act as a single point of contact for the organisation and identify and develop potential opportunities or business development.
Ensure Service Overview Documents are complete, accurately reflect Organisation's responsibilities and protect goodwill. Manage risk appropriately.
Need to be well versed on emerging technologies and on emerging Banking practices
Experience Required
Interface with key internal and external stakeholders to meet client objectives
Experience in understanding of technology nuisances covering Java Full Stack, Selenium, Hadoop and Finacle
Understanding of Agile & Scrum Methodologies
Good experience and exposure on proposals and RFP
Be able to manage conflicting demands
Excellent communicator and stakeholder management
Lead in alerting, reporting and monitoring of live service
Report against SLA and KPI's, produce management information with detailed analysis
Outcome oriented
Lead and assist with continuous service delivery improvement initiatives
Is confident working in an Agile environment
A commercial focus, with a good understanding of solution and service deals
Sound domain knowledge and experience in either banking, finance or insurance area.
Ambition to exceed targets and expectations
Requirements:
- Knowledge of JAVA will be added advantage
- Should have worked in Agile Scrum team
- Strong analytical and interpersonal skills.
- Ability to work with discipline.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto's website (
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
Job Description
Engagement manager
12+ years of overall experience and comes with managing large team
Co-ordinate delivery of services ensuring they are delivered in line with contractual obligations and Service Levels via appropriately skilled and managed staff.
Manage finance in accordance with Company and client financial policies where applicable.
Working closely with Practices, Staffing, Operations and 3rd Party Suppliers to ensure the timely fulfillment of project resource requirements
Ensure senior stakeholder requirements & perceptions are successfully managed and escalation is appropriate and timely.
To develop and manage relationships with Customer, act as a single point of contact for the organisation and identify and develop potential opportunities or business development.
Ensure Service Overview Documents are complete, accurately reflect Organisation's responsibilities and protect goodwill. Manage risk appropriately.
Need to be well versed on emerging technologies and on emerging Banking practices
Experience Required
Interface with key internal and external stakeholders to meet client objectives
Experience in understanding of technology nuisances covering Java Full Stack, Selenium, Hadoop and Finacle
Understanding of Agile & Scrum Methodologies
Good experience and exposure on proposals and RFP
Be able to manage conflicting demands
Excellent communicator and stakeholder management
Lead in alerting, reporting and monitoring of live service
Report against SLA and KPI's, produce management information with detailed analysis
Outcome oriented
Lead and assist with continuous service delivery improvement initiatives
Is confident working in an Agile environment
A commercial focus, with a good understanding of solution and service deals
Sound domain knowledge and experience in either banking, finance or insurance area.
Ambition to exceed targets and expectations
Requirements:
- Knowledge of JAVA will be added advantage
- Should have worked in Agile Scrum team
- Strong analytical and interpersonal skills.
- Ability to work with discipline.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the Tech Aalto Privacy Policy, a copy of which is published at Tech Aalto's website (
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.