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Facilities Executive

Full Time, onsite
Jones Lang LaSalle Property Consultants Pte Ltd
Islandwide, Singapore

$ 4,000 - $ 4,500 / month

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What this job involves:

Providing Excellent Client Service

You will ensure client satisfaction and successful implementation of services based on the agreed contract scope and service level. To do so, you will provide comprehensive and best-in-class management services to run day-to-day operations and services of our client’s facilities. You will manage and maintain consistent high-quality service levels in line with SLA’s and KPI’s, with a focus on driving continuous improvement in our client’s workplace.

You will assist the Facilities Manager in achieving the account’s targets and work with the other team members to meet all key performance indicators as agreed with the client. You will be the on-site key point of contact for the key stakeholders or client, and be involved in a wide range of activities and responsibilities.

Facilities Operation & Vendors Management

Responsible for the management of hard and soft service vendors to ensure the timely delivery of best in class services and within budget.
Ensure all contracts are professionally delivered in line with the agreed service level and requirements.
Continually assess contracts to optimise, reduce cost and to ensure best value delivered to the client
Work with greater team to establish operating procedures and ensure yearly updates of agreed SOP.
Proactively monitor to ensure all building procedures and performance measures are maintained at all times
Implement improvement programs and proactively conduct inspection of premises to ensure service standards are maintained at all time
Main contact person for building landlord
Work closely with different business units and point of contact for work order or event requirements, and to ensure all request successfully completed as per agreed timeline.
24/7 emergency call support and site attendance if required.
Provide monthly facility report and other business reports per requirement and when requested.

Project Support & Management

Involve and work with different stakeholders and contractors for building project & improvement works as required.
Arrange, coordinate and attend project meetings as required, including the follow up of assigned works till closure.
Arrange vendor and contractor site walkabout for project or improvement work quotations as required

Safety and Compliance Management

Ensure compliance with statutory regulations on fire, health and safety standards.
Implement and manage safety procedures to ensure the provision of a safe working environment
Assist in the implementation and management of a property risk management program
Coordinate, arrange and carry out Building Shut down, Fire Certification Renewal, Fire Drills, Table Tops Exercise and other regulatory compliance requirement exercise as needs.
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures

Contract & Financial Management

Maintain and track of CAPEX and OPEX for building and continuous upkeep of up to date report.
Monitor financial processes to ensure account payable procedures are followed at all times.
Maintain, renew and track of vendor contracts to ensure timely renewal with no lapses or contractual risk.

Customer, Client / Stakeholder management

Deliver excellent customer service to meet on-site client and stakeholder’s expectations
Build and develop effective relationships with key stakeholders & clients, and be comfortable working across all levels
Monitor procedures to ensure client’s expectations are conveyed and worked upon

Sound like you? To apply you need to be:

Team player with Strong knowledge of property operations

Playing a key role, the ideal candidate holds a Degree / Diploma in Building or Facilities Management, and at least three years of experience in facilities management.

You must be a team player who demonstrates good working knowledge in technical and non-technical services, event management, Organisational skills to coordinate schedules, events, carry out routine services and occupational safety inspections’, as well as aptitude in client-centric operations.What this job involves:

Providing Excellent Client Service

You will ensure client satisfaction and successful implementation of services based on the agreed Individual Performance Agreement (IPMP).
To do so, you will provide comprehensive and best-in-class management services to run day-to-day operations and services of our client’s facilities.
You will manage and maintain consistent high-quality service levels in line with SLA’s and KPI’s, with a focus on driving continuous improvement in our client’s workplace.
You will assist the Facilities Manager in achieving the account’s targets and work with the other team members to meet all key performance indicators as agreed with the client.
You will be involved in a wide range of activities and responsibilities such as the following:
Vendor and Contract Management
Facilities Operations and Improvements
Financial Management and Savings Initiatives
Procurement and Risk Management
Customer Service & Client Relationships
Reporting, Training, Staff Management and other responsibilities assigned by Facilities Manager

Delivering our facilities services

In this job, you are responsible for the entire soft services and facilities management services.
We would like you to be responsible for complex(s) facilities operations in terms of soft services. You will establish procedures and roll out to site staff, mainly Cleaning, Landscaping, Pest Control, Security Services, etc.
You are to ensure vendors are well-managed, delivering services on time and within budget .In addition, you need to monitor that the vendors carries out technical audits and maintenance for all soft services as scheduled.
One on the primary responsibility will be OPEX budget, tracking and reporting planning. You will also need to provide administrative support to the team whenever required.
Consistency is what we do best at JLL. You are to manage the quality of facilities services within the complex(s) and monitor critical path actives and ensure timely escalation.

Sound like you? To apply you need to be:

Experienced

You have a Bachelor Degree / Diploma in Business/Facilities/Engineering Management or equivalent qualification. In addition, you have 3 to 5 years of experience in Hospitality, Property Management or Facilities Management.

Proficient

You will have a thorough grasp of all facets of Facilities Management particularly the vendor management for specialized services, understanding of basic technical aspects and experience with performance based service contracts and vendor management.

Competent

You have strong organizational and time-management skills and demonstrate the ability to create and drive new initiatives. You are a strategic thinker with strong solving skills, a passion for quality and have an eye for detail.

People Person

You demonstrate excellent written and verbal communication skills and have a customer-oriented mind-set and attitude. You also have strong interpersonal skills that translates into being a great team-player with the ability to assume a leadership role and delegate tasks effectively.

Team Player

You will be a person that collaborates with others regardless of role, business unit or location. At JLL, we work together to help achieve our ambitions and that of our clients.

What this job involves:

Providing Excellent Client Service

Facilities Operation & Vendors Management

Responsible for the management of hard and soft service vendors to ensure the timely delivery of best in class services and within budget.
Ensure all contracts are professionally delivered in line with the agreed service level and requirements.
Continually assess contracts to optimise, reduce cost and to ensure best value delivered to the client
Work with greater team to establish operating procedures and ensure yearly updates of agreed SOP.
Proactively monitor to ensure all building procedures and performance measures are maintained at all times
Implement improvement programs and proactively conduct inspection of premises to ensure service standards are maintained at all time
Main contact person for building landlord
Work closely with different business units and point of contact for work order or event requirements, and to ensure all request successfully completed as per agreed timeline.
24/7 emergency call support and site attendance if required.
Provide monthly facility report and other business reports per requirement and when requested.

Project Support & Management

Involve and work with different stakeholders and contractors for building project & improvement works as required.
Arrange, coordinate and attend project meetings as required, including the follow up of assigned works till closure.
Arrange vendor and contractor site walkabout for project or improvement work quotations as required

Safety and Compliance Management

Ensure compliance with statutory regulations on fire, health and safety standards.
Implement and manage safety procedures to ensure the provision of a safe working environment
Assist in the implementation and management of a property risk management program
Coordinate, arrange and carry out Building Shut down, Fire Certification Renewal, Fire Drills, Table Tops Exercise and other regulatory compliance requirement exercise as needs.
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures

Contract & Financial Management

Maintain and track of CAPEX and OPEX for building and continuous upkeep of up to date report.
Monitor financial processes to ensure account payable procedures are followed at all times.
Maintain, renew and track of vendor contracts to ensure timely renewal with no lapses or contractual risk.

Customer, Client / Stakeholder management

Deliver excellent customer service to meet on-site client and stakeholder’s expectations
Build and develop effective relationships with key stakeholders & clients, and be comfortable working across all levels
Monitor procedures to ensure client’s expectations are conveyed and worked upon

Sound like you? To apply you need to be:

Team player with Strong knowledge of property operations

Playing a key role, the ideal candidate holds a Degree / Diploma in Building or Facilities Management, and at least three years of experience in facilities management.

Providing Excellent Client Service

You will ensure client satisfaction and successful implementation of services based on the agreed Individual Performance Agreement (IPMP).
To do so, you will provide comprehensive and best-in-class management services to run day-to-day operations and services of our client’s facilities.
You will manage and maintain consistent high-quality service levels in line with SLA’s and KPI’s, with a focus on driving continuous improvement in our client’s workplace.
You will assist the Facilities Manager in achieving the account’s targets and work with the other team members to meet all key performance indicators as agreed with the client.
You will be involved in a wide range of activities and responsibilities such as the following:
Vendor and Contract Management
Facilities Operations and Improvements
Financial Management and Savings Initiatives
Procurement and Risk Management
Customer Service & Client Relationships
Reporting, Training, Staff Management and other responsibilities assigned by Facilities Manager

Delivering our facilities services

In this job, you are responsible for the entire soft services and facilities management services.
We would like you to be responsible for complex(s) facilities operations in terms of soft services. You will establish procedures and roll out to site staff, mainly Cleaning, Landscaping, Pest Control, Security Services, etc.
You are to ensure vendors are well-managed, delivering services on time and within budget .In addition, you need to monitor that the vendors carries out technical audits and maintenance for all soft services as scheduled.
One on the primary responsibility will be OPEX budget, tracking and reporting planning. You will also need to provide administrative support to the team whenever required.
Consistency is what we do best at JLL. You are to manage the quality of facilities services within the complex(s) and monitor critical path actives and ensure timely escalation.

Sound like you? To apply you need to be:

Experienced

You have a Bachelor Degree / Diploma in Business/Facilities/Engineering Management or equivalent qualification. In addition, you have 3 to 5 years of experience in Hospitality, Property Management or Facilities Management.

Proficient

You will have a thorough grasp of all facets of Facilities Management particularly the vendor management for specialized services, understanding of basic technical aspects and experience with performance based service contracts and vendor management.

Competent

You have strong organizational and time-management skills and demonstrate the ability to create and drive new initiatives. You are a strategic thinker with strong solving skills, a passion for quality and have an eye for detail.

People Person

You demonstrate excellent written and verbal communication skills and have a customer-oriented mind-set and attitude. You also have strong interpersonal skills that translates into being a great team-player with the ability to assume a leadership role and delegate tasks effectively.

Team Player

You will be a person that collaborates with others regardless of role, business unit or location. At JLL, we work together to help achieve our ambitions and that of our clients.