
Digital Business Analyst (ServiceNow Specialist)
Required Qualifications & Experience
Education & Professional Experience
• Diploma/Degree in Computer Science, Information Technology, or related field Minimum 4 years of relevant experience in digital transformation projects
Proven track record of at least 2 successful ServiceNow implementations
• Strong background in enterprise SaaS platforms (ServiceNow expertise required)
Technical Competencies
Proficiency in ServiceNow platform configuration and customisation
Experience with Agile methodologies and product-centric delivery
Understanding of cloud architecture and modern development practices
Working knowledge of Al tools and emerging technologies
Experience in process automation and system integration
Required Qualifications & Experience
Education & Professional Experience
• Diploma/Degree in Computer Science, Information Technology, or related field Minimum 4 years of relevant experience in digital transformation projects
Proven track record of at least 2 successful ServiceNow implementations
• Strong background in enterprise SaaS platforms (ServiceNow expertise required)
Technical Competencies
Proficiency in ServiceNow platform configuration and customisation
Experience with Agile methodologies and product-centric delivery
Understanding of cloud architecture and modern development practices
Working knowledge of Al tools and emerging technologies
Experience in process automation and system integration