Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Live Chat Support Agent for Giga (12 Months)

$ 2,800 - $ 3,500 / month
Checking job availability...
Original
Simplified

Job Description

Roles & Responsibilities

Salary:Up to $2,300.00 per month

Duration:1 Year Contract

Working hours : 5.5 days Work Week.

8.30am - 6.00pm for Mondays-Saturdays

Sat/Sun Morning: 830am 130pm

Sat Afternoon: 12pm 6pm

Hybrid Work Arrangement (Work in office 3 days per week)

Location: Ubi (Hybrid Work Arrangement)

Job Description

  • Customer Support & app issue resolution
  • Customer relationship building and product knowledge expert
  • CS Performance Matrixes

Responsibilities

  • Customer Support and Issue Resolution
  • Respond promptly to customer inquiries via phone, email, live chat, or phone call.
  • Listen to customer concerns and provide accurate information or solutions.
  • Resolve product or service issues by troubleshooting and offering effective resolutions.
  • Escalate unresolved or complex issues to the appropriate department or supervisor.

Customer Relationship Building

Establish and maintain positive relationships with customers by demonstrating empathy and professionalism. Follow up with customers to ensure their issues have been resolved to their satisfaction.

Product and Service Knowledge

Develop a thorough understanding of the company's products, services, and policies. Communicate product features and benefits to customers effectively. Stay updated on new products, services, or changes in company policies.

Documentation and Reporting

Record customer interactions, complaints, and resolutions in the giga's CRM or ticketing system. Compile reports on common issues or trends to share with the team for process improvement.

Qualifications

  • Diploma with 1-2 years experience with Live Chat and ticketing portals
  • Able to commit 5.5 days per week

Skill set required

  • Good command of English
  • Familiar with Apps and social media platforms
  • IT Savvy
  • Good customer service skills.
  • No experience required (On-Job-Training provided)

Job Description

Roles & Responsibilities

Salary:Up to $2,300.00 per month

Duration:1 Year Contract

Working hours : 5.5 days Work Week.

8.30am - 6.00pm for Mondays-Saturdays

Sat/Sun Morning: 830am 130pm

Sat Afternoon: 12pm 6pm

Hybrid Work Arrangement (Work in office 3 days per week)

Location: Ubi (Hybrid Work Arrangement)

Job Description

  • Customer Support & app issue resolution
  • Customer relationship building and product knowledge expert
  • CS Performance Matrixes

Responsibilities

  • Customer Support and Issue Resolution
  • Respond promptly to customer inquiries via phone, email, live chat, or phone call.
  • Listen to customer concerns and provide accurate information or solutions.
  • Resolve product or service issues by troubleshooting and offering effective resolutions.
  • Escalate unresolved or complex issues to the appropriate department or supervisor.

Customer Relationship Building

Establish and maintain positive relationships with customers by demonstrating empathy and professionalism. Follow up with customers to ensure their issues have been resolved to their satisfaction.

Product and Service Knowledge

Develop a thorough understanding of the company's products, services, and policies. Communicate product features and benefits to customers effectively. Stay updated on new products, services, or changes in company policies.

Documentation and Reporting

Record customer interactions, complaints, and resolutions in the giga's CRM or ticketing system. Compile reports on common issues or trends to share with the team for process improvement.

Qualifications

  • Diploma with 1-2 years experience with Live Chat and ticketing portals
  • Able to commit 5.5 days per week

Skill set required

  • Good command of English
  • Familiar with Apps and social media platforms
  • IT Savvy
  • Good customer service skills.
  • No experience required (On-Job-Training provided)