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Customer Service Executive (Tuas) (5days) (Meals provided) (Logistic Industry)

$ 2,800 - $ 3,300 / month

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Job Description:

· Provide introductory information about the company and its products and services to new customers

· Respond to customer inquiries

· Advise customers on products or services to best suit their specific requirements

· Prepare quotations and follow up with customers for their acceptance.

· Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

· Prepare delivery orders and other relevant documents.

· Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.

· Resolve customers’ concerns, if any.

· Build and maintain long term business relationship with new and existing customers

Requirements:

· Minimally 2 years of customer service working experience in logistics industry

· Prior customer service or sales coordinator experience will be an advantage

· Preferably with knowledge for import and export shipments

· Friendly and welcoming disposition

· Has initiative, independent and able to work in dynamic environment

· Good command of written and verbal English

· Excellent organizational and multitasking skills

Job Description:

· Provide introductory information about the company and its products and services to new customers

· Respond to customer inquiries

· Advise customers on products or services to best suit their specific requirements

· Prepare quotations and follow up with customers for their acceptance.

· Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.

· Prepare delivery orders and other relevant documents.

· Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.

· Resolve customers’ concerns, if any.

· Build and maintain long term business relationship with new and existing customers

Requirements:

· Minimally 2 years of customer service working experience in logistics industry

· Prior customer service or sales coordinator experience will be an advantage

· Preferably with knowledge for import and export shipments

· Friendly and welcoming disposition

· Has initiative, independent and able to work in dynamic environment

· Good command of written and verbal English

· Excellent organizational and multitasking skills