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- Partner with senior leaders to align HR strategies with business goals and drive growth in the competitive IT services market.
- Lead and develop Regional HR Business Partners to deliver proactive HR support across business groups and corporate functions.
- Lead strategic organizational change initiatives such as restructuring, talent mobility, and workforce planning to build a resilient and adaptive workforce.
- Formulate and execute HR policies, practices, and initiatives that address regional requirements while ensuring alignment with global corporate standards.
- Oversee succession planning and leadership development to ensure a strong pipeline of skilled employees and future leaders.
- Ensure effective performance management processes are in place, connecting individual objectives with strategic business outcomes.
- Support organizational change initiatives, including expansion projects, operational shifts, and digital transformations.
- Champion diversity, equity, and inclusion (DEI) efforts to build a diverse, future-ready workforce.
- Use HR analytics to measure the effectiveness of talent strategies and continuously improve HR programs.
- Implement engagement initiatives to enhance retention by providing clear development paths and growth opportunities.
- Coach and support managers in building high-performing teams and creating positive employee experiences.
- Boost employee engagement with proactive communication, feedback mechanisms, and initiatives that foster a positive workplace culture.
- Use HR analytics to monitor workforce trends, evaluate HR initiatives, and recommend strategic improvements.
- Act as a trusted advisor to resolve complex employee relations issues, ensuring a fair and consistent approach across the region.
- Ensure HR practices adhere to laws, regulations, and internal policies to mitigate legal risks and uphold ethical standards.
- Partner closely with HR Centres of Excellence (e.g., Talent Acquisition, Learning & Development, Rewards) to ensure delivery of comprehensive HR services.
- Champion innovative HR solutions including digital HR tools, to enhance efficiency and the overall employee experience.
- Education & Qualification: Degree in Human Resources, Business Administration, or a related field; Master's degree or HR certificate (SHRM-SCP, CIPD, SPHR) is preferred.
- IHRP-SP certified
- Experience: 8-10 years in HR, with 3-5 years in a leadership role in IT Professional Services or technology-driven environment.
- Industry Knowledge: Strong understanding of the IT and telecommunications sectors, including current trends and best practices that influence people and business performance.
- Strategic Vision: Demonstrates the capacity to think comprehensively and align HR initiatives with the overall business strategy.
- Leadership: Experience in leading, developing and managing HR teams.
- Consultative Skills: Trusted advisor with excellent stakeholder management and interpersonal skills.
- Analytical & Problem-Solving Skills: Proficient in using HR metrics and data for decision-making.
- Change Management: Skilled in managing transformation and adapting to changing business environments.
- Project Management: Strong organizational skills to manage multiple priorities and deliver timely results.
- Communication: Exceptional verbal and written communication skills; adept at influencing and negotiating at all levels.
- Partner with senior leaders to align HR strategies with business goals and drive growth in the competitive IT services market.
- Lead and develop Regional HR Business Partners to deliver proactive HR support across business groups and corporate functions.
- Lead strategic organizational change initiatives such as restructuring, talent mobility, and workforce planning to build a resilient and adaptive workforce.
- Formulate and execute HR policies, practices, and initiatives that address regional requirements while ensuring alignment with global corporate standards.
- Oversee succession planning and leadership development to ensure a strong pipeline of skilled employees and future leaders.
- Ensure effective performance management processes are in place, connecting individual objectives with strategic business outcomes.
- Support organizational change initiatives, including expansion projects, operational shifts, and digital transformations.
- Champion diversity, equity, and inclusion (DEI) efforts to build a diverse, future-ready workforce.
- Use HR analytics to measure the effectiveness of talent strategies and continuously improve HR programs.
- Implement engagement initiatives to enhance retention by providing clear development paths and growth opportunities.
- Coach and support managers in building high-performing teams and creating positive employee experiences.
- Boost employee engagement with proactive communication, feedback mechanisms, and initiatives that foster a positive workplace culture.
- Use HR analytics to monitor workforce trends, evaluate HR initiatives, and recommend strategic improvements.
- Act as a trusted advisor to resolve complex employee relations issues, ensuring a fair and consistent approach across the region.
- Ensure HR practices adhere to laws, regulations, and internal policies to mitigate legal risks and uphold ethical standards.
- Partner closely with HR Centres of Excellence (e.g., Talent Acquisition, Learning & Development, Rewards) to ensure delivery of comprehensive HR services.
- Champion innovative HR solutions including digital HR tools, to enhance efficiency and the overall employee experience.
- Education & Qualification: Degree in Human Resources, Business Administration, or a related field; Master's degree or HR certificate (SHRM-SCP, CIPD, SPHR) is preferred.
- IHRP-SP certified
- Experience: 8-10 years in HR, with 3-5 years in a leadership role in IT Professional Services or technology-driven environment.
- Industry Knowledge: Strong understanding of the IT and telecommunications sectors, including current trends and best practices that influence people and business performance.
- Strategic Vision: Demonstrates the capacity to think comprehensively and align HR initiatives with the overall business strategy.
- Leadership: Experience in leading, developing and managing HR teams.
- Consultative Skills: Trusted advisor with excellent stakeholder management and interpersonal skills.
- Analytical & Problem-Solving Skills: Proficient in using HR metrics and data for decision-making.
- Change Management: Skilled in managing transformation and adapting to changing business environments.
- Project Management: Strong organizational skills to manage multiple priorities and deliver timely results.
- Communication: Exceptional verbal and written communication skills; adept at influencing and negotiating at all levels.
About Singtel
| Size | More than 250 |
| Industry | Integrated Telecommunication Services |
| Location | Singapore |
| Founded | 1 January 1879 |