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Job Description
Job Summary:
The Head of IT provides strategic and operational leadership, proactively managing all IT functions. This role drives the alignment of IT strategies with organizational objectives through effective planning, large-scale application management, and ensuring secure, high-performing systems. Collaborative partnerships across departments are essential for efficient system integration and delivering comprehensive end-user support
Key Responsibilities:
Strategic IT Leadership & Management
- Lead, mentor, and manage the IT team, fostering a collaborative, high-performance culture
- Develop and implement the IT strategy in alignment with the organization's goals and objectives to support business growth and operational excellence
- Plan and execute IT projects, ensuring delivery on time, within scope, and with appropriate resource allocation
- Establish and enforce IT policies, procedures, and standards to ensure compliance, security, and alignment with organizational priorities
- Oversee IT department performance, providing coaching, development, and performance evaluations
IT Strategy & Planning
- Design and execute an IT roadmap that aligns with business goals and financial objectives
- Stay updated on emerging technologies and industry trends, recommending innovative solutions to improve business processes and enhance technology capabilities
- Lead the planning, implementation, and monitoring of IT initiatives, ensuring that projects are aligned with both technical and business priorities
Technology & Systems Oversight
- Oversee the implementation, management, and optimization of IT systems and infrastructure, ensuring high performance, security, and scalability
- Manage large-scale applications and integrations, ensuring cross-functional and cross-application connectivity to streamline business operations
- Work closely with departments to deliver technology solutions that meet both operational and business needs
Cybersecurity & Risk Management
- Identify and mitigate IT-related risks, including cybersecurity threats, data breaches, and system failures
- Develop and enforce IT security protocols and risk management strategies to protect the organization's infrastructure and data
- Ensure compliance with data security regulations, industry standards, and operation compliance
Cross-Departmental Collaboration & Communication
- Collaborate with department heads to understand their IT needs and provide tailored solutions
- Lead IT strategy communication with senior management and stakeholders, providing regular updates on IT performance, initiatives, and challenges
- Act as the central point of contact for all IT-related matters, ensuring smooth and effective communication across departments
Financial Systems & Integration
- Ensure seamless integration of financial systems with enterprise applications, optimizing workflows
- Implement and maintain systems supporting invoice, billing, and related matters
Innovation & Continuous Improvement
- Stay updated about technological advancements and propose innovative solutions that drive business improvement
- Lead continuous improvement initiatives to enhance IT processes, ensuring scalability, security, and alignment with business needs
- Encourage innovation within the IT team and the broader organization to remain competitive and efficient
Implement Strategic End-User Support & Related Functions
- Develop and implement a strategic end-user support framework
- Ensure high-quality, responsive technical support to resolve end-user issues quickly and effectively
- Drive end-user satisfaction through proactive support, efficient issue resolution, and clear communication
Experience & Education:
- Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field
- Proven experience in senior IT management, including overseeing large-scale applications, system integration, and strategic IT planning
- Strong understanding of IT infrastructure, systems, operations, and IT security best practices
- Excellent communication, interpersonal, and problem-solving skills, with the ability to convey technical information to non-technical stakeholders
- Demonstrated ability to prioritize and manage multiple tasks in a fast-paced, collaborative environment
- Strong analytical, critical thinking, and leadership skills, with a track record of managing complex IT projects and delivering innovative technology solutions
- Solid knowledge of systems engineering, and an understanding of engineering interdependencies and complexities
- Familiarity with emerging digital technologies, including Cloud Computing and Data Analytics
- Experience in a digital marketing agency environment is a plus
Job Description
Job Summary:
The Head of IT provides strategic and operational leadership, proactively managing all IT functions. This role drives the alignment of IT strategies with organizational objectives through effective planning, large-scale application management, and ensuring secure, high-performing systems. Collaborative partnerships across departments are essential for efficient system integration and delivering comprehensive end-user support
Key Responsibilities:
Strategic IT Leadership & Management
- Lead, mentor, and manage the IT team, fostering a collaborative, high-performance culture
- Develop and implement the IT strategy in alignment with the organization's goals and objectives to support business growth and operational excellence
- Plan and execute IT projects, ensuring delivery on time, within scope, and with appropriate resource allocation
- Establish and enforce IT policies, procedures, and standards to ensure compliance, security, and alignment with organizational priorities
- Oversee IT department performance, providing coaching, development, and performance evaluations
IT Strategy & Planning
- Design and execute an IT roadmap that aligns with business goals and financial objectives
- Stay updated on emerging technologies and industry trends, recommending innovative solutions to improve business processes and enhance technology capabilities
- Lead the planning, implementation, and monitoring of IT initiatives, ensuring that projects are aligned with both technical and business priorities
Technology & Systems Oversight
- Oversee the implementation, management, and optimization of IT systems and infrastructure, ensuring high performance, security, and scalability
- Manage large-scale applications and integrations, ensuring cross-functional and cross-application connectivity to streamline business operations
- Work closely with departments to deliver technology solutions that meet both operational and business needs
Cybersecurity & Risk Management
- Identify and mitigate IT-related risks, including cybersecurity threats, data breaches, and system failures
- Develop and enforce IT security protocols and risk management strategies to protect the organization's infrastructure and data
- Ensure compliance with data security regulations, industry standards, and operation compliance
Cross-Departmental Collaboration & Communication
- Collaborate with department heads to understand their IT needs and provide tailored solutions
- Lead IT strategy communication with senior management and stakeholders, providing regular updates on IT performance, initiatives, and challenges
- Act as the central point of contact for all IT-related matters, ensuring smooth and effective communication across departments
Financial Systems & Integration
- Ensure seamless integration of financial systems with enterprise applications, optimizing workflows
- Implement and maintain systems supporting invoice, billing, and related matters
Innovation & Continuous Improvement
- Stay updated about technological advancements and propose innovative solutions that drive business improvement
- Lead continuous improvement initiatives to enhance IT processes, ensuring scalability, security, and alignment with business needs
- Encourage innovation within the IT team and the broader organization to remain competitive and efficient
Implement Strategic End-User Support & Related Functions
- Develop and implement a strategic end-user support framework
- Ensure high-quality, responsive technical support to resolve end-user issues quickly and effectively
- Drive end-user satisfaction through proactive support, efficient issue resolution, and clear communication
Experience & Education:
- Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field
- Proven experience in senior IT management, including overseeing large-scale applications, system integration, and strategic IT planning
- Strong understanding of IT infrastructure, systems, operations, and IT security best practices
- Excellent communication, interpersonal, and problem-solving skills, with the ability to convey technical information to non-technical stakeholders
- Demonstrated ability to prioritize and manage multiple tasks in a fast-paced, collaborative environment
- Strong analytical, critical thinking, and leadership skills, with a track record of managing complex IT projects and delivering innovative technology solutions
- Solid knowledge of systems engineering, and an understanding of engineering interdependencies and complexities
- Familiarity with emerging digital technologies, including Cloud Computing and Data Analytics
- Experience in a digital marketing agency environment is a plus