
RQ25-010425-008 - Application Support
$ 7,200 - $ 8,000 / month
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Job Description
Job Description
Key Responsibilities and Skills required:
- At least 4 years relevant experiences
- Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.
- A team player within the Support group and working amicably with other teams
- Able to provide quality service to business users
- To develop monitoring tools/alerts to create proactive actions (eg: auto healing/recovery)
- To provide day-to-day production support for inhouse Front office applications.
- To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team
- Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends
- To develop monitoring tools/alerts to create proactive actions
- Able to take ownership of issues and follow through to closure.
- To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
- To communicate effectively and work efficiently with a group of people supporting both functional/technical areas
- Knowledge of basic Java/Object oriented programming/Microservices/SQL/Openshift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable
Job Description
Job Description
Key Responsibilities and Skills required:
- At least 4 years relevant experiences
- Ability to provide continuous improvement initiatives and automating recurring tasks to reduce toil for both end users and our own team.
- A team player within the Support group and working amicably with other teams
- Able to provide quality service to business users
- To develop monitoring tools/alerts to create proactive actions (eg: auto healing/recovery)
- To provide day-to-day production support for inhouse Front office applications.
- To carry out Duty Support rotations among the team members. Mostly on-call basis during off office hours in case of escalations from our level1 team
- Able to work shift hours during support duty week and to carry out implementations on weekdays/weekends
- To develop monitoring tools/alerts to create proactive actions
- Able to take ownership of issues and follow through to closure.
- To assist in rolling out of new version of the application adhering to the best practices of the release management procedures.
- To communicate effectively and work efficiently with a group of people supporting both functional/technical areas
- Knowledge of basic Java/Object oriented programming/Microservices/SQL/Openshift/CI/CD tools (Git hub/Jenkins)/Shell scripting/AWS services is desirable