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Strategy & Innovation Research Analyst
$ 25,000 - $ 50,000 / month
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Job Description
Job description
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission
- Join a new exciting business analytics professional services organization within TDCX
- Opportunity for significant professional growth as the first person in the newly formed role
- Responsible for execution of a portfolio of research and analysis projects in support of CX market insights and company marketing initiatives
- Help to shape solutions and innovation strategy definition to help accelerate company growth
- Perform market-based research by collecting and dissecting information (e.g. analyst reports, financials, industry white papers) in support of existing business services and new white spaces for TDCX
- Leverage insights to develop recommendations and seeks to provide thought leadership for potential growth opportunities for TDCX
- Conduct deep research for emerging solutions including market competition, key customers, investors, and share research on value of solutions as input to overall company strategy
- Build infrastructure to organize dataand manage knowledge base around innovation, advanced analytics, and emerging solutions
Who are we looking for
- Bachelor's or advanced degree in Business, IT, Computer Science or any related field
- 3+ years in market research or related field is required for this position.
- Experience in customer experience, sales or relevant domains
- Experience in technology space and good understanding of latest market trends
- Experience in VC, start-up, private equity and agencies are a plus
- Strong knowledge of advanced research techniques
- Excellent communicating, storytelling and influencing skills
- Ability to work as a team player. You should be able to work under pressure and tight timeline, result orientated, strong problem solving and good analytical skills.
- Adaptable to various stakeholders, business models, projects and matrix based organization. Excellent verbal and written communication skills in English and the language of supporting market
- Prior experience in customer experience, BPO, consulting or related fields a plus
Job Description
Job description
Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
What is your mission
- Join a new exciting business analytics professional services organization within TDCX
- Opportunity for significant professional growth as the first person in the newly formed role
- Responsible for execution of a portfolio of research and analysis projects in support of CX market insights and company marketing initiatives
- Help to shape solutions and innovation strategy definition to help accelerate company growth
- Perform market-based research by collecting and dissecting information (e.g. analyst reports, financials, industry white papers) in support of existing business services and new white spaces for TDCX
- Leverage insights to develop recommendations and seeks to provide thought leadership for potential growth opportunities for TDCX
- Conduct deep research for emerging solutions including market competition, key customers, investors, and share research on value of solutions as input to overall company strategy
- Build infrastructure to organize dataand manage knowledge base around innovation, advanced analytics, and emerging solutions
Who are we looking for
- Bachelor's or advanced degree in Business, IT, Computer Science or any related field
- 3+ years in market research or related field is required for this position.
- Experience in customer experience, sales or relevant domains
- Experience in technology space and good understanding of latest market trends
- Experience in VC, start-up, private equity and agencies are a plus
- Strong knowledge of advanced research techniques
- Excellent communicating, storytelling and influencing skills
- Ability to work as a team player. You should be able to work under pressure and tight timeline, result orientated, strong problem solving and good analytical skills.
- Adaptable to various stakeholders, business models, projects and matrix based organization. Excellent verbal and written communication skills in English and the language of supporting market
- Prior experience in customer experience, BPO, consulting or related fields a plus