
Retail Store Manager | Immediate | Pet Accessories Shop
$ 4,000 - $ 5,000 / month
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- Lead the team and oversee daily operations at our retail store
- Responsible for driving sales, managing inventory, and ensuring the exceptional customer's shopping experience in the store
- Handle customer inquiries, concerns and complaints professionally and promptly
- Planning staff roster and ensuring the smooth planning of appointments for the pet groomer
- Recruit, train and provide product and service training to new team members
- Enhance the on-boarding plan for new team members
- Coach and motivate a team of sales associates and pet groomers to achieve sales targets and provide excellent customer service
- Evaluate staff performance
- Maintain a clean, organized, and visually appealing store environment
- Develop and implement action plans to maximize store performance
- Ensure store merchandising align with company expectations
- Work closely with suppliers/vendors on stock ordering, and to build good connection with the landlord
- Lead the team and oversee daily operations at our retail store
- Responsible for driving sales, managing inventory, and ensuring the exceptional customer's shopping experience in the store
- Handle customer inquiries, concerns and complaints professionally and promptly
- Planning staff roster and ensuring the smooth planning of appointments for the pet groomer
- Recruit, train and provide product and service training to new team members
- Enhance the on-boarding plan for new team members
- Coach and motivate a team of sales associates and pet groomers to achieve sales targets and provide excellent customer service
- Evaluate staff performance
- Maintain a clean, organized, and visually appealing store environment
- Develop and implement action plans to maximize store performance
- Ensure store merchandising align with company expectations
- Work closely with suppliers/vendors on stock ordering, and to build good connection with the landlord