Product Manager (Digital Literacy)

*Please note that this is NOT a technical position.

LHUB is seeking a dedicated Product Manager to drive the development and management of Digital Skills products, with an emphasis on Digital Literacy. Digital literacy in this context includes fundamental technology skills such as navigating digital tools, cybersecurity awareness, workplace productivity applications, and understanding emerging technologies like AI—all essential for individuals to stay relevant and competitive in the modern workplace. This role will oversee the end-to-end product lifecycle, from ideation to launch, ensuring that offerings align with market demand, company strategy, and evolving workforce needs.

The ideal candidate will have strong analytical skills, strategic thinking, and excellent stakeholder management abilities to drive portfolio growth. A good understanding of regulatory frameworks, funding opportunities, and skills initiatives from agencies such as SkillsFuture Singapore (SSG) and the Infocomm Media Development Authority (IMDA) is essential to maximize impact and ensure compliance.

This is an individual contributor role, focusing on equipping learners with essential digital skills for the modern workplace and bridging the digital divide across diverse learner groups.

Revenue and Profitability Management:

• Develop and manage budgets for product categories, focusing on both top-line (revenue) and bottom-line (profitability) performance.
• Monitor financial outcomes and implement corrective actions to meet financial targets, ensuring alignment with overall business goals.

Portfolio Management:

• Conduct regular reviews of product performance to optimize product availability and alignment with learners’ needs. Use data-driven insights to make strategic and timely decisions on new courses, course updates, enhancements, or retirements.
• Conduct regular, comprehensive market research and competitive analysis to identify gaps and opportunities in the product offerings.
• Ensure smooth execution of product delivery (especially funded products) by coordinating with internal teams and external partners to maintain high standards of content quality and learner satisfaction. Address any operational issues promptly to minimize disruptions and enhance the overall learning experience.
• Monitor and evaluate the impact of government initiatives and regulatory changes on product strategies.
• Create long-term strategies for product offerings, including positioning, pricing, and promotional tactics to maximize sales and profitability. Develop actionable plans that support the growth and success of the product portfolio.

Stakeholder Management:

• Build and maintain strong relationships with partners and content providers to negotiate favorable commercial terms, ensuring high-quality product content and timely delivery.
• Work closely with internal teams such as training unit, sales, operations and marketing to align product strategies with overall business objectives. Ensure cohesive execution of product initiatives and campaigns.
• Evaluate potential funding opportunities and partnerships with government agencies, NTUC SEs and partners to ensure alignment with product development goals. Assess partner contributions and develop funding applications to support business expansion.

Requirements:

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
• At least 5 years of experience in product management in the ICT or educational sector. Candidates without relevant experience should demonstrate a strong interest in ICT-related areas.
• Proven track record in managing the entire product lifecycle and driving business growth. Experience in the training & education will be an added advantage.
• Strong analytical and strategic thinking skills, with the ability to translate market insights into actionable strategies.
• Excellent communication and stakeholder management skills, with experience in collaborating with cross-functional teams.
• Meticulous and attentive to detail in ensuring accuracy and precision in planning, execution, and evaluation.
• Good team player with the ability to navigate complex and dynamic environments to achieve positive outcomes.
• Ability to work independently and under pressure, managing multiple priorities effectively.
• Proficient in social media, cloud-based applications, and MS Office Applications (Word, Excel & PowerPoint).

*Please note that this is NOT a technical position.

LHUB is seeking a dedicated Product Manager to drive the development and management of Digital Skills products, with an emphasis on Digital Literacy. Digital literacy in this context includes fundamental technology skills such as navigating digital tools, cybersecurity awareness, workplace productivity applications, and understanding emerging technologies like AI—all essential for individuals to stay relevant and competitive in the modern workplace. This role will oversee the end-to-end product lifecycle, from ideation to launch, ensuring that offerings align with market demand, company strategy, and evolving workforce needs.

The ideal candidate will have strong analytical skills, strategic thinking, and excellent stakeholder management abilities to drive portfolio growth. A good understanding of regulatory frameworks, funding opportunities, and skills initiatives from agencies such as SkillsFuture Singapore (SSG) and the Infocomm Media Development Authority (IMDA) is essential to maximize impact and ensure compliance.

This is an individual contributor role, focusing on equipping learners with essential digital skills for the modern workplace and bridging the digital divide across diverse learner groups.

Revenue and Profitability Management:

• Develop and manage budgets for product categories, focusing on both top-line (revenue) and bottom-line (profitability) performance.
• Monitor financial outcomes and implement corrective actions to meet financial targets, ensuring alignment with overall business goals.

Portfolio Management:

• Conduct regular reviews of product performance to optimize product availability and alignment with learners’ needs. Use data-driven insights to make strategic and timely decisions on new courses, course updates, enhancements, or retirements.
• Conduct regular, comprehensive market research and competitive analysis to identify gaps and opportunities in the product offerings.
• Ensure smooth execution of product delivery (especially funded products) by coordinating with internal teams and external partners to maintain high standards of content quality and learner satisfaction. Address any operational issues promptly to minimize disruptions and enhance the overall learning experience.
• Monitor and evaluate the impact of government initiatives and regulatory changes on product strategies.
• Create long-term strategies for product offerings, including positioning, pricing, and promotional tactics to maximize sales and profitability. Develop actionable plans that support the growth and success of the product portfolio.

Stakeholder Management:

• Build and maintain strong relationships with partners and content providers to negotiate favorable commercial terms, ensuring high-quality product content and timely delivery.
• Work closely with internal teams such as training unit, sales, operations and marketing to align product strategies with overall business objectives. Ensure cohesive execution of product initiatives and campaigns.
• Evaluate potential funding opportunities and partnerships with government agencies, NTUC SEs and partners to ensure alignment with product development goals. Assess partner contributions and develop funding applications to support business expansion.

Requirements:

• Bachelor’s degree in Business, Marketing, Information Technology, or a related field.
• At least 5 years of experience in product management in the ICT or educational sector. Candidates without relevant experience should demonstrate a strong interest in ICT-related areas.
• Proven track record in managing the entire product lifecycle and driving business growth. Experience in the training & education will be an added advantage.
• Strong analytical and strategic thinking skills, with the ability to translate market insights into actionable strategies.
• Excellent communication and stakeholder management skills, with experience in collaborating with cross-functional teams.
• Meticulous and attentive to detail in ensuring accuracy and precision in planning, execution, and evaluation.
• Good team player with the ability to navigate complex and dynamic environments to achieve positive outcomes.
• Ability to work independently and under pressure, managing multiple priorities effectively.
• Proficient in social media, cloud-based applications, and MS Office Applications (Word, Excel & PowerPoint).