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Deputy Director (Transformation Office)

Salary undisclosed

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What the role is:As Deputy Director of the Transformation Office, you will be leading a team to shape how NYC leverages technology to enhance youth engagement and operational efficiency. This is a strategic leadership role that bridges business operations and technology implementation.What you will be working on:
  • Guide NYC's digitalisation strategy and implementation across various operational domains • Lead the development and enhancement of digital platforms that serve youth needs (E.g. Discover - discover.nyc.gov.sg) • Drive analytics capabilities and data-driven decision making through improved data management practices • Guide business process improvements and oversee technology adoption initiatives that improve operational efficiency • Bridge discussions between operations units, technical consultants and IT colleagues • Champion innovation while maintaining smooth day-to-day operations
What we are looking for:The ideal candidate should be able to bridge the gap between business needs and technical solutions, focusing on how technology can enable better operations and youth engagement. • At least 10 years of supervisory experience • Strong business acumen with the ability to understand operational challenges and identify appropriate technical solutions • Experience in digital transformation with the ability to quickly assess and implement new technologies • Proven track record in stakeholder management and driving cross-functional collaboration • Strong project management skills with experience in managing complex initiatives • Good understanding of data management principles and analytics • Excellent communication skills with ability to translate between business and technical requirementsAbout National Youth Council:About National Youth Council (NYC) - Creating Opportunities for All Youth to Be Heard, Be Empowered, Be the Change At NYC, as the national agency for youth matters, we believe in a world where young people are respected and heard, able to take action on issues that matter and make a positive difference around them. Together with our partners, we develop future-ready youth and deepen their commitment to Singapore by imbuing in them a heart for service, resilience and an enterprising spirit. Find out more at www.nyc.gov.sg.
What the role is:As Deputy Director of the Transformation Office, you will be leading a team to shape how NYC leverages technology to enhance youth engagement and operational efficiency. This is a strategic leadership role that bridges business operations and technology implementation.What you will be working on:
  • Guide NYC's digitalisation strategy and implementation across various operational domains • Lead the development and enhancement of digital platforms that serve youth needs (E.g. Discover - discover.nyc.gov.sg) • Drive analytics capabilities and data-driven decision making through improved data management practices • Guide business process improvements and oversee technology adoption initiatives that improve operational efficiency • Bridge discussions between operations units, technical consultants and IT colleagues • Champion innovation while maintaining smooth day-to-day operations
What we are looking for:The ideal candidate should be able to bridge the gap between business needs and technical solutions, focusing on how technology can enable better operations and youth engagement. • At least 10 years of supervisory experience • Strong business acumen with the ability to understand operational challenges and identify appropriate technical solutions • Experience in digital transformation with the ability to quickly assess and implement new technologies • Proven track record in stakeholder management and driving cross-functional collaboration • Strong project management skills with experience in managing complex initiatives • Good understanding of data management principles and analytics • Excellent communication skills with ability to translate between business and technical requirementsAbout National Youth Council:About National Youth Council (NYC) - Creating Opportunities for All Youth to Be Heard, Be Empowered, Be the Change At NYC, as the national agency for youth matters, we believe in a world where young people are respected and heard, able to take action on issues that matter and make a positive difference around them. Together with our partners, we develop future-ready youth and deepen their commitment to Singapore by imbuing in them a heart for service, resilience and an enterprising spirit. Find out more at www.nyc.gov.sg.