Business Care Officer up to $4K (MNC/ BANK)
Salary undisclosed
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- Adecco is partnering with a leading bank to look for Business Care Officers | Customer Service
- Focus: Communicating with customers through various channels.
- Office Location:East/ West
- Start on 7 May
- 5 days work week incld. Public Holidays (1 weekend off, 1 week day off)
- Operating hours: 8.30am - 8.30pm
- Min. Education.: Diploma/ Degree
- Highly adaptable, ability to deal with ambiguity.
- Experience in customer service/ customer facing roles
- Degree holders without prior experience with keen interest in customer service may apply
- Good interpersonal skills and communication skills
- IT Savvy
- Microsoft word, Microsoft Excel (Simple functions)
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries on general and transactional enquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer requests.
- Customer outreach to encourage the use of digital services.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
- Collaborate with stakeholders to resolve all customer queries and requests.
- Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
- To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
- To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- Email Topic: Apply Business Care
- Due to a high volume of applicatnts, we regret to inform that only shortlisted candidates will be contacted
Personnel Registration Number: R1438917
- Adecco is partnering with a leading bank to look for Business Care Officers | Customer Service
- Focus: Communicating with customers through various channels.
- Office Location:East/ West
- Start on 7 May
- 5 days work week incld. Public Holidays (1 weekend off, 1 week day off)
- Operating hours: 8.30am - 8.30pm
- Min. Education.: Diploma/ Degree
- Highly adaptable, ability to deal with ambiguity.
- Experience in customer service/ customer facing roles
- Degree holders without prior experience with keen interest in customer service may apply
- Good interpersonal skills and communication skills
- IT Savvy
- Microsoft word, Microsoft Excel (Simple functions)
- Maintaining a positive, empathetic, and professional attitude toward customers.
- Responding promptly to customer inquiries on general and transactional enquiries
- Communicating with customers through various channels.
- Acknowledging and resolving customer requests.
- Customer outreach to encourage the use of digital services.
- Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
- Collaborate with stakeholders to resolve all customer queries and requests.
- Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
- To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
- To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
- We could contact you in the soonest time if you directly send your resume to: [email protected]
- Email Topic: Apply Business Care
- Due to a high volume of applicatnts, we regret to inform that only shortlisted candidates will be contacted
Personnel Registration Number: R1438917