About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentGroup Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.Job ResponsibilitiesOverall accountable and responsible for delivery of testing services across the Wholesale Digital TestingManage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testingWorks with the testing service providers and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers' artefacts for the testing service deliveryCoordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or auditsEnsures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the planEngages with various UOB stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks' objectives and demandAct as the first point of escalation for any issues raised by UOB stakeholders, testing service providersQuantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountableDrive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountableParticipate and contribute in forums, as required, to drive testing transformation and innovationWorks closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are metEstablishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domainsEngages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test Center of Excellence (TCoE) teamJob RequirementsBachelor's Degree or Master's degree in computer engineering or related fieldProven working experience in test delivery or equivalent role with at least 12 to 15 years relevant experience in large and complex organisations preferably in the area of Banking and Finance and at least 5 years' senior manager experience in testingExtensive experience in managing end to end delivery of testing services from multiple vendor test service providersProven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOpsProven, successful track record of managing shared IT service development and/ or IT Testing ServicesDemonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and servicesStrong domain knowledge on Wholesale banking. Experience in managing testing for Digital platforms will be an advantageStrong attention to details, excellent analytical and problem solving skillsExperience in managing multiple external testing service providersExperience in managing multi-cultural, diverse, direct and virtual teamsExperience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etcMust display a high level of professional judgment, commitment, integrity, and teamworkExcellent client facing, internal communications, written and verbal communication skillsTesting or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferredBe a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.Apply nowStartPlease wait...
About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentGroup Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.Job ResponsibilitiesOverall accountable and responsible for delivery of testing services across the Wholesale Digital TestingManage and oversee the day-to-day delivery of test services by Bank appointed vendors in the conduct of testingWorks with the testing service providers and other UOB stakeholders to review, provide feedback and sign off on the test strategy, test plans and other test service providers' artefacts for the testing service deliveryCoordinates with the Test Governance team to ensure adoption of testing methods, standards and tools, and to coordinate any health checks or auditsEnsures that any changes to the scope of services are communicated to the respective test service providers and the impact is factored in to the planEngages with various UOB stakeholders (including but not limited to, application, security, infrastructure, business), testing service providers to ensure testing services meet the banks' objectives and demandAct as the first point of escalation for any issues raised by UOB stakeholders, testing service providersQuantify, manage, track and report test related statuses, SLA and KPIs, and ensure that defined testing transformation SLA and KPI targets are met for the portfolio accountableDrive and collaborate with all UOB stakeholders and test service providers to plan all testing related deliveries for the portfolio accountableParticipate and contribute in forums, as required, to drive testing transformation and innovationWorks closely with the Test Engineering Lead to provide inputs around domain specific test engineering requirements and ensure that they are metEstablishes and maintains effective working relationships with the Vendor Test Managers/Test Leads for the respective domainsEngages stakeholder communities to get their feedback on testing service delivery and identify improvement opportunities to be fed back to the Test Center of Excellence (TCoE) teamJob RequirementsBachelor's Degree or Master's degree in computer engineering or related fieldProven working experience in test delivery or equivalent role with at least 12 to 15 years relevant experience in large and complex organisations preferably in the area of Banking and Finance and at least 5 years' senior manager experience in testingExtensive experience in managing end to end delivery of testing services from multiple vendor test service providersProven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOpsProven, successful track record of managing shared IT service development and/ or IT Testing ServicesDemonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and servicesStrong domain knowledge on Wholesale banking. Experience in managing testing for Digital platforms will be an advantageStrong attention to details, excellent analytical and problem solving skillsExperience in managing multiple external testing service providersExperience in managing multi-cultural, diverse, direct and virtual teamsExperience in various testing tool suites like HP UFT/QTP, Loadrunner/Performance Center/Sitescope, HP ALM / Quality Center, Tosca, Selenium, JIRA etcMust display a high level of professional judgment, commitment, integrity, and teamworkExcellent client facing, internal communications, written and verbal communication skillsTesting or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferredBe a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.Apply nowStartPlease wait...
