Digital Partnership Lead

Working Days: 5 days per week (Monday to Sunday, based on schedule)

Working Hours: 8.5 hours of worked

Duration: 1 year contract

Location: Islandwide

Responsibilities:

• Assist the Program Head to build and maintain digital support for hawkers and heartland merchants and maintain relationships with partners to sense, match, activate and monitor the digitalization landscape of the local community
• Ensure the Digital Ambassador maintain service standards in their engagements with seniors, hawkers and merchants
• Assist with logistical requirements at the hubs
• Ensure the timely execution and completion of the monthly senior call-back for the GRC and conduct survey interviews
• Support the Operations Manager in liaising with the partners in setting up of n setting up of roving counters, learning journeys, events and pop-up counters and assist client’s publicity materials for activities
• Ensure engagements are captured, keyed into the CRM system and activities for compilation.
• Generate monthly reports to update Operations Manager on engagement numbers and Digital Ambassador performance
• Support Program Head in stakeholder management for partnerships and follow-ups, facilitating and coordinating collaborations, volunteer management and conducting training sessions.

Requirements;

• 1-3 years relevant work experience in leadership or business development roles.
• Meticulous individual with good interpersonal, communication and writing skills
• Able to sense-make to anticipate/escalate issues and identify opportunities
• Strong stakeholder engagement and management skills
• Able to manage a team
• Able to adapt to different situations and environments
• Proficient in Microsoft Office.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511

Hui Yew Cheong

Working Days: 5 days per week (Monday to Sunday, based on schedule)

Working Hours: 8.5 hours of worked

Duration: 1 year contract

Location: Islandwide

Responsibilities:

• Assist the Program Head to build and maintain digital support for hawkers and heartland merchants and maintain relationships with partners to sense, match, activate and monitor the digitalization landscape of the local community
• Ensure the Digital Ambassador maintain service standards in their engagements with seniors, hawkers and merchants
• Assist with logistical requirements at the hubs
• Ensure the timely execution and completion of the monthly senior call-back for the GRC and conduct survey interviews
• Support the Operations Manager in liaising with the partners in setting up of n setting up of roving counters, learning journeys, events and pop-up counters and assist client’s publicity materials for activities
• Ensure engagements are captured, keyed into the CRM system and activities for compilation.
• Generate monthly reports to update Operations Manager on engagement numbers and Digital Ambassador performance
• Support Program Head in stakeholder management for partnerships and follow-ups, facilitating and coordinating collaborations, volunteer management and conducting training sessions.

Requirements;

• 1-3 years relevant work experience in leadership or business development roles.
• Meticulous individual with good interpersonal, communication and writing skills
• Able to sense-make to anticipate/escalate issues and identify opportunities
• Strong stakeholder engagement and management skills
• Able to manage a team
• Able to adapt to different situations and environments
• Proficient in Microsoft Office.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Company Registration Number: 201622755N|EA License: 19C9859| Registration Number: R24124511

Hui Yew Cheong