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Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
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  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Jobs or company...

Reporting Analyst (L&D CX)

Salary undisclosed
Checking job availability...
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#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top Reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
  • Produce and deliver tracking and reporting for key KPI/SLA's in the business
  • Responsible for updating key dashboards and scorecards for Senior Leadership and Business Unit (Operations Team, Team Leaders, Quality Analysts, etc.)
  • Perform ad-hoc data analysis to support the business initiatives
  • Create and maintain efficient and secure systems for recording data and producing relevant documentation
  • Seek opportunities to drive innovation and process improvement within the reporting spectrum
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX
Who are we looking for?
  • Possesses an analytics-related diploma or at least a Bachelor's Degree
  • Experience in extracting, transforming and porting data from source systems to data analytics platform(s) and reports
  • Experience in conceptualising, designing, developing, testing, implementing and supporting agile data analytics platforms to support analytical initiatives of internal or external stakeholders
  • Experience in analysing different types of data to support business needs and present the results in concise visualisation formats
  • Has an inquisitive mind and proactivity to challenge the norms constructively
  • Team player with good communication and presentation skills
  • Detail oriented, independent and able to work under pressure to meet deadlines
  • Experience in LMS platform, advanced Excel and PowerPoint would be preferred
  • Ability to use analytical tools such as Tableau, Klipfolio, Qlik, R, SPSS would be added advantage
  • Adaptable to various stakeholders, business models and projects
Who is TDCX?TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.
#BeMoreDo you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!Top Reasons to work with TDCX
  • Attractive remuneration, great perks, and performance incentives
  • Comprehensive medical, insurance, or social security coverage
  • World-class workspaces
  • Engaging activities and recognition programs
  • Strong learning and development plans for your career growth
  • Positive culture for you to #BeMore at work
  • Easy to locate area with direct access to public transport
  • Flexible working arrangements
  • Be coached and mentored by experts in your field
  • Join a global company, winner of hundreds of industry awards
What is your mission?
  • Data analysis, spotting data trends, performing gap analysis, generating reports, and recommending improvements to current business metric collection process
  • Produce and deliver tracking and reporting for key KPI/SLA's in the business
  • Responsible for updating key dashboards and scorecards for Senior Leadership and Business Unit (Operations Team, Team Leaders, Quality Analysts, etc.)
  • Perform ad-hoc data analysis to support the business initiatives
  • Create and maintain efficient and secure systems for recording data and producing relevant documentation
  • Seek opportunities to drive innovation and process improvement within the reporting spectrum
  • Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX
Who are we looking for?
  • Possesses an analytics-related diploma or at least a Bachelor's Degree
  • Experience in extracting, transforming and porting data from source systems to data analytics platform(s) and reports
  • Experience in conceptualising, designing, developing, testing, implementing and supporting agile data analytics platforms to support analytical initiatives of internal or external stakeholders
  • Experience in analysing different types of data to support business needs and present the results in concise visualisation formats
  • Has an inquisitive mind and proactivity to challenge the norms constructively
  • Team player with good communication and presentation skills
  • Detail oriented, independent and able to work under pressure to meet deadlines
  • Experience in LMS platform, advanced Excel and PowerPoint would be preferred
  • Ability to use analytical tools such as Tableau, Klipfolio, Qlik, R, SPSS would be added advantage
  • Adaptable to various stakeholders, business models and projects
Who is TDCX?TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.TDCX helps clients, including many of the world's best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region's growth potential.We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.