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Deputy Director, Corporate Services & Head of Special Needs Division (Sun Ray)

Salary undisclosed

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What the role is:As the Deputy Director, Corporate Services & Head of Special Needs Division, you will play a pivotal role in strategically integrating and managing the various corporate services across the agency while overseeing the Special Needs Services Division. This dual-role requires a dynamic leader with strong compliance, governance, and risk management expertise, capable of driving strategic integration and leading change. Both functions reports to the Executive Director (ED)What you will be working on:Deputy Director, Corporate ServicesKey Responsibilities:
  • Lead and oversee the corporate services team, including IT, Facility Management, Risk Management, Administration, and Contract Management.
  • Develop and implement shared-services framework and infrastructure to support the various services across the agency.
  • Ensure compliance with governance standards and develop robust risk management practices and culture.
  • Drive strategic integration of services across the agency to enhance efficiency and effectiveness to support the front-end services and business.
  • Lead change management initiatives and foster a culture of continuous improvement and agility.
  • Report to the head of the agency and be an active member of the management team.
  • Implement policies and practices to support the operational needs of the agency.
Head of Special Needs DivisionPrimary Responsibilities:
  • Identify operational gaps/issues and strategize, manage, and implement measures to resolve and enhance the efficacy of the Division.
  • Work closely with Unit Heads (Manager/Assistant Manager) of both Special/Integrated Student Care and Institute of Special Programmes and Continual Equipping (iSPACE) to ensure quality service delivery that exceeds grant performance indicators of Funders.
  • Cultivate a culture of innovation and take leadership in challenging situations to support the Unit Heads. Network with the agency's Partners, churches, stakeholders, and related ministries/agencies to connect and engage for support and resources.
  • Work with the Finance & Risk Management Department to monitor government-funded projects/programmes to comply with requirements. Manage the annual Divisional/Centre budgets with prudence and good stewardship.
Secondary Responsibilities:
  • Support the ED in the development and establishment of special needs hub, and work towards the realization of the Special Education and Integrated Care System Model.
  • Assist the ED in liaison with leaders to explore collaboration and synergy that will enhance the impact in the sector.
  • Assist in any other duties assigned by the ED.
What we are looking for:Qualifications:
  • Proven experience in managing multiple portfolios within corporate services.
  • Knowledge and experience in the special needs sector or senior services sector is advantageous.
  • Strong leadership and management skills, with the ability to lead and inspire a diverse team.
  • Excellent strategic thinking and problem-solving abilities.
  • Strong understanding of governance standards and risk management practices.
  • Ability to drive change and lead development initiatives.
Personal Attributes:
  • Confident and competent in leading teams and implementing policies.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with various stakeholders.
  • Commitment to the mission and values of the agency.
Only shortlisted candidates will be notified.About National Council of Social Service:NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg
What the role is:As the Deputy Director, Corporate Services & Head of Special Needs Division, you will play a pivotal role in strategically integrating and managing the various corporate services across the agency while overseeing the Special Needs Services Division. This dual-role requires a dynamic leader with strong compliance, governance, and risk management expertise, capable of driving strategic integration and leading change. Both functions reports to the Executive Director (ED)What you will be working on:Deputy Director, Corporate ServicesKey Responsibilities:
  • Lead and oversee the corporate services team, including IT, Facility Management, Risk Management, Administration, and Contract Management.
  • Develop and implement shared-services framework and infrastructure to support the various services across the agency.
  • Ensure compliance with governance standards and develop robust risk management practices and culture.
  • Drive strategic integration of services across the agency to enhance efficiency and effectiveness to support the front-end services and business.
  • Lead change management initiatives and foster a culture of continuous improvement and agility.
  • Report to the head of the agency and be an active member of the management team.
  • Implement policies and practices to support the operational needs of the agency.
Head of Special Needs DivisionPrimary Responsibilities:
  • Identify operational gaps/issues and strategize, manage, and implement measures to resolve and enhance the efficacy of the Division.
  • Work closely with Unit Heads (Manager/Assistant Manager) of both Special/Integrated Student Care and Institute of Special Programmes and Continual Equipping (iSPACE) to ensure quality service delivery that exceeds grant performance indicators of Funders.
  • Cultivate a culture of innovation and take leadership in challenging situations to support the Unit Heads. Network with the agency's Partners, churches, stakeholders, and related ministries/agencies to connect and engage for support and resources.
  • Work with the Finance & Risk Management Department to monitor government-funded projects/programmes to comply with requirements. Manage the annual Divisional/Centre budgets with prudence and good stewardship.
Secondary Responsibilities:
  • Support the ED in the development and establishment of special needs hub, and work towards the realization of the Special Education and Integrated Care System Model.
  • Assist the ED in liaison with leaders to explore collaboration and synergy that will enhance the impact in the sector.
  • Assist in any other duties assigned by the ED.
What we are looking for:Qualifications:
  • Proven experience in managing multiple portfolios within corporate services.
  • Knowledge and experience in the special needs sector or senior services sector is advantageous.
  • Strong leadership and management skills, with the ability to lead and inspire a diverse team.
  • Excellent strategic thinking and problem-solving abilities.
  • Strong understanding of governance standards and risk management practices.
  • Ability to drive change and lead development initiatives.
Personal Attributes:
  • Confident and competent in leading teams and implementing policies.
  • Strong communication and interpersonal skills.
  • Ability to work collaboratively with various stakeholders.
  • Commitment to the mission and values of the agency.
Only shortlisted candidates will be notified.About National Council of Social Service:NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg