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- Lead and manage overall country operations, including sales, customer service, operations, and finance.
- Drive the strategic growth of the business by identifying new opportunities, expanding market share, and enhancing service offerings.
- Ensure full compliance with local and international freight forwarding regulations and standards.
- Build and maintain strong relationships with clients, carriers, customs, and other key stakeholders.
- Collaborate with regional and global teams to align strategies and reporting frameworks.
- Monitor P&L performance, develop annual budgets, and ensure financial goals are met.
- Lead and mentor a cross-functional team to deliver consistent, high-quality service.
- Oversee the development of SOPs and ensure operational efficiency across air, sea, and land freight services.
- Represent the company in industry events, negotiations, and government interactions when needed.
- At least 10+ years of progressive experience in the freight forwarding industry, with a minimum of 3 years in a senior management or leadership role. Candidates with very, very strong performance in a mixed BDM/operations management position can also be considered.
- Fluent in Mandarin, with zero exceptions. This will be tested - do not apply if you are uncertain. Fluency in English and/or Vietnamese will also be a plus.
- Proven track record in managing operations and driving commercial growth in Vietnam or similar Southeast Asian markets.
- Deep understanding of international trade, customs clearance, and multimodal transport.
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field is nice to have. Master's degree is a plus.
- Lead and manage overall country operations, including sales, customer service, operations, and finance.
- Drive the strategic growth of the business by identifying new opportunities, expanding market share, and enhancing service offerings.
- Ensure full compliance with local and international freight forwarding regulations and standards.
- Build and maintain strong relationships with clients, carriers, customs, and other key stakeholders.
- Collaborate with regional and global teams to align strategies and reporting frameworks.
- Monitor P&L performance, develop annual budgets, and ensure financial goals are met.
- Lead and mentor a cross-functional team to deliver consistent, high-quality service.
- Oversee the development of SOPs and ensure operational efficiency across air, sea, and land freight services.
- Represent the company in industry events, negotiations, and government interactions when needed.
- At least 10+ years of progressive experience in the freight forwarding industry, with a minimum of 3 years in a senior management or leadership role. Candidates with very, very strong performance in a mixed BDM/operations management position can also be considered.
- Fluent in Mandarin, with zero exceptions. This will be tested - do not apply if you are uncertain. Fluency in English and/or Vietnamese will also be a plus.
- Proven track record in managing operations and driving commercial growth in Vietnam or similar Southeast Asian markets.
- Deep understanding of international trade, customs clearance, and multimodal transport.
- Bachelor's degree in Logistics, Supply Chain, Business Administration, or a related field is nice to have. Master's degree is a plus.