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Management Trainee (Retail)

$ 2,600 - $ 3,200 / month

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What you’ll do:

Retail Sales & Customer Service

Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere

Assist to style customers in our latest pieces and provide recommendations based on their needs

Maintain a comprehensive understanding of our product range

Process sales transaction with a high level of accuracy

Assist with after sales service such as returns or exchanges

Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary

Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays

Process online order collections when required

Encourage customer loyalty by delivering outstanding service and building strong relationships with them

Supervise, train and motivate a team of store employees, ensuring a positive work environment

Provide ongoing coaching, feedback and performance evaluations to team members to enhance their productivity and development

Plan and manage team schedule to ensure adequate staffing levels to meet operational needs

Resolve customer complaints or concerns in a professional and satisfactory manner

Monitor sales performance and key performance indicators (KPIs) of team members to identify areas for improvement

Assist in implementing strategies to drive sales, increase revenue and meet or exceed sales target

Process staff purchase when required

Support any duties or responsibilities assigned

What we’re looking for:

Bachelor Degree in Retail Management or a relevant field

Preferred 1 year of retail experience, fresh graduates are welcome

Possess Leadership skills with the ability to inspire and motivate

Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams

Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance

Flexibility to travel between store locations

Proficiency in Microsoft Office applications such as Word and Excel

Display exceptional multitasking abilities, managing multiple projects simultaneously

Take initiative, showing resourcefulness and a sense of urgency to meet deadlines

Show meticulous attention to detail and follow-through on projects

Able to work independently as well as collaboratively

Have a can-do attitude and is a problem solver

Passion for fashion and jewellery

What you’ll do:

Retail Sales & Customer Service

● Greet and welcome customers as they enter the stores, creating a friendly and inviting atmosphere

● Assist to style customers in our latest pieces and provide recommendations based on their needs

● Maintain a comprehensive understanding of our product range

● Process sales transaction with a high level of accuracy

● Assist with after sales service such as returns or exchanges

● Monitor inventory levels and communicate with Operations Team to replenish stocks when necessary

● Maintain a clean and organised sales floor, including restocking merchandise, tidying shelves, and arranging displays

● Process online order collections when required

● Encourage customer loyalty by delivering outstanding service and building strong relationships with them

● Supervise, train and motivate a team of store employees, ensuring a positive work environment

● Provide ongoing coaching, feedback and performance evaluations to team members to enhance their productivity and development

● Plan and manage team schedule to ensure adequate staffing levels to meet operational needs

● Resolve customer complaints or concerns in a professional and satisfactory manner

● Monitor sales performance and key performance indicators (KPIs) of team members to identify areas for improvement

● Assist in implementing strategies to drive sales, increase revenue and meet or exceed sales target

● Process staff purchase when required

● Support any duties or responsibilities assigned

What we’re looking for:

● Bachelor Degree in Retail Management or a relevant field

● Preferred 1 year of retail experience, fresh graduates are welcome

● Possess Leadership skills with the ability to inspire and motivate

● Excellent communication skills with the ability to build strong relationships and collaborate with cross functional teams

● Demonstrated ability to analyse sales data, identify trends and develop strategies to drive performance

● Flexibility to travel between store locations

● Proficiency in Microsoft Office applications such as Word and Excel

● Display exceptional multitasking abilities, managing multiple projects simultaneously

● Take initiative, showing resourcefulness and a sense of urgency to meet deadlines

● Show meticulous attention to detail and follow-through on projects

● Able to work independently as well as collaboratively

● Have a can-do attitude and is a problem solver

● Passion for fashion and jewellery