
Customer Service Representative (2.3K | East)
Salary undisclosed
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- Provide excellent customer service by assisting clients in choosing the right rental vehicle based on their needs, preferences, and budget.
- Actively engage with walk-in customers, answer inquiries via phone or email, and convert inquiries into appointment bookings to meet or exceed sales goals.
- Develop a comprehensive understanding of the available vehicles, rental policies, insurance options, and additional services offered by GrabRentals.
- Handle reservations, process rental agreements accurately, and manage rental administrative work efficiently.
- Identify opportunities to upsell additional product add-ons, such as insurance coverage, vehicle damage coverage, or GRBeyond bundle/packages, to enhance the customer experience and increase sales revenue.
- Working hours: Mon-Fri, 10am - 7pm
- No experience required
- Customer service experience would be an advantage
- IT/Computer literacy
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Customer Service (East)
- Only shortlisted candidates will be contacted
EA License No: 91C2918
Personnel Registration Number: R24123927
- Provide excellent customer service by assisting clients in choosing the right rental vehicle based on their needs, preferences, and budget.
- Actively engage with walk-in customers, answer inquiries via phone or email, and convert inquiries into appointment bookings to meet or exceed sales goals.
- Develop a comprehensive understanding of the available vehicles, rental policies, insurance options, and additional services offered by GrabRentals.
- Handle reservations, process rental agreements accurately, and manage rental administrative work efficiently.
- Identify opportunities to upsell additional product add-ons, such as insurance coverage, vehicle damage coverage, or GRBeyond bundle/packages, to enhance the customer experience and increase sales revenue.
- Working hours: Mon-Fri, 10am - 7pm
- No experience required
- Customer service experience would be an advantage
- IT/Computer literacy
- Drop your resume and contact us to follow-up, or send your resume to [email protected]
- Email Topic: Customer Service (East)
- Only shortlisted candidates will be contacted
EA License No: 91C2918
Personnel Registration Number: R24123927