
Business Process Analyst
$ 50,000 - $ 78,000 / month
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- Analyse existing business processes and document current workflows to identify inefficiencies,
- Propose and implement practical process improvements while minimizing customization of the ERP system. Ensure alignment with industry best practice and leverage standard ERP functionalities wherever possible.
- Design and document optimized workflows and business processes.
- Collaborate with IT teams to ensure process improvements are effectively integrated into enterprise systems such as SAP, BI tools, and other related systems.
- Lead cross-functional teams in implementing process changes and system upgrades.
- Develop project plans, timelines, and budgets, ensuring successful delivery within scope.
- Build and maintain strong relationships with internal and external stakeholders.
- Drive change management activities to ensure smooth transition and adoption of new processes and systems.
- Develop and deliver training programs to stakeholders on new processes and system functionalities.
- Contribute to global operations and prepare for potential career opportunities outside Singapore.
- Bachelor's degree in business administration, information systems, or a related field.
- 3+ years of experience in business process analysis or improvement roles.
- Strong analytical and problem-solving skills.
- Experience in change management and user adoption strategies to ensure seamless implementation of new processes
- Proficiency in process mapping and data analysis.
- Excellent communication and interpersonal skills.
- Project management experience with the ability to lead cross-functional teams
- Knowledge of MFP (Multi-Function Printer) industry workflows.
- Familiarity with automation tools (e.g., RPA) and emerging technologies (e.g., AI integration in ERP systems)
- Professional certifications such as PMP (Project Management Professional) or CBAP (Certified Business Analysis Professional)
EA License Number: 90C3026
EA Personnel: R23113100
Zhang Wei#LI-JACSG
- Analyse existing business processes and document current workflows to identify inefficiencies,
- Propose and implement practical process improvements while minimizing customization of the ERP system. Ensure alignment with industry best practice and leverage standard ERP functionalities wherever possible.
- Design and document optimized workflows and business processes.
- Collaborate with IT teams to ensure process improvements are effectively integrated into enterprise systems such as SAP, BI tools, and other related systems.
- Lead cross-functional teams in implementing process changes and system upgrades.
- Develop project plans, timelines, and budgets, ensuring successful delivery within scope.
- Build and maintain strong relationships with internal and external stakeholders.
- Drive change management activities to ensure smooth transition and adoption of new processes and systems.
- Develop and deliver training programs to stakeholders on new processes and system functionalities.
- Contribute to global operations and prepare for potential career opportunities outside Singapore.
- Bachelor's degree in business administration, information systems, or a related field.
- 3+ years of experience in business process analysis or improvement roles.
- Strong analytical and problem-solving skills.
- Experience in change management and user adoption strategies to ensure seamless implementation of new processes
- Proficiency in process mapping and data analysis.
- Excellent communication and interpersonal skills.
- Project management experience with the ability to lead cross-functional teams
- Knowledge of MFP (Multi-Function Printer) industry workflows.
- Familiarity with automation tools (e.g., RPA) and emerging technologies (e.g., AI integration in ERP systems)
- Professional certifications such as PMP (Project Management Professional) or CBAP (Certified Business Analysis Professional)
EA License Number: 90C3026
EA Personnel: R23113100
Zhang Wei#LI-JACSG