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Contract Executive (Motor Customer Service) - 1 year contract

Salary undisclosed

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Job Description

You will be required to:

  • Attend to enquiries on various fronts, effectively maintaining our Motor Customer Service's high level of accessibility
  • Empathize with customers, and offer clear and relevant advice
  • Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
  • Perform post-case administration for future reference

To join us as a Customer Service Officer (Motor Customer Service), you should:

  • Have obtained diploma or degree in any field. Relevant insurance certification will be an advantage
  • Have at least 2 years of experience in customer service, preferably in a contact centre
  • Enjoy people engagement and providing good advice, have patience in dealing with complex problems
  • Have strong interpersonal skills and the ability to answer queries clearly over the phone
  • Be result-oriented and enjoy seeing tangible results of your hard work

Our Motor Customer Service is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week, from 9:00am to 6:00pm.
Job Description

You will be required to:

  • Attend to enquiries on various fronts, effectively maintaining our Motor Customer Service's high level of accessibility
  • Empathize with customers, and offer clear and relevant advice
  • Provide policy recommendations and refer customers to client advisers for more comprehensive explanations
  • Perform post-case administration for future reference

To join us as a Customer Service Officer (Motor Customer Service), you should:

  • Have obtained diploma or degree in any field. Relevant insurance certification will be an advantage
  • Have at least 2 years of experience in customer service, preferably in a contact centre
  • Enjoy people engagement and providing good advice, have patience in dealing with complex problems
  • Have strong interpersonal skills and the ability to answer queries clearly over the phone
  • Be result-oriented and enjoy seeing tangible results of your hard work

Our Motor Customer Service is located within walking distance from Tampines MRT station. You should be able to commit to a 5-day work week, from 9:00am to 6:00pm.