Director of Food & Beverage - Holiday Inn Singapore Atrium
Salary undisclosed
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- Direct and manage the day-to-day F&B operations.
- Plan and assign work ensuring effective and efficient use of human resources and productivity.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
- Promote a great working environment and teamwork through linking up with other departments to create sense of one team.
- Train colleagues to make sure they deliver with compliance and to the standards we expect.
- Attend or conduct daily briefings, Food and Beverage Meetings and other meetings as needed to obtain optimal results.
- Facilitate colleague engagement and obtain favourable outcomes in satisfaction surveys and other metrics.
- Create the department's annual budget and the setting of departmental goals
- Monitor budget and control expenses with a focus on food and beverage costs and manpower costs.
- Work with the Executive Chef and relevant Department Heads on the management of all F&B ingredients, supplies and equipment.
- Set and adhere to the standards of all F&B and relevant policies and procedures in accordance with IHG guidelines.
- Participate in the preparation of the hotel's revenue plans and marketing programmes.
- Maintain an updated Hotel Policies and Procedures for the Department.
- Work with the Executive Chef to develop menus and beverage lists.
- Facilitate the maintenance of all F&B facilities including banquet and event spaces. Ensure that they are clean, safe and properly stocked to anticipated business volume. Notify the relevant departments of any cleaning, maintenance and repair needs.
- Controls and analyses, on an on-going basis, the following:
- Revenue and Sales
- Costs
- Quality and presentation of F&B
- Marketing
- Service and F&B standards
- Guests satisfaction
- Condition and cleanliness of facilities/equipment
- Quality of entertainment, where applicable
- Plan and organise successful F&B activities in the hotel.
- Monitor local competitors, trends and relevant sources and adopt best practices to optimise F&B revenue and operations.
- Responsible in keeping the property safe and secure and participate in any hotel activity related to Risks, Fire & Life safety.
- Participate in any Corporate Social Responsibility (CSR) and Sustainability programmes.
- 10 to 15 years' in F&B operations, with the most recent experiences at a senior manager-, assistant director- or director-level.
- Experiences in handling alcohol- and/or halal-licensed operations would be advantageous.
- Demonstrated ability to interact with customers, colleagues and other stakeholders that reflects highly on the hotel and the brand.
- Problem solving, situational leadership and training skills preferred.
- Knowledge on food safety, risks mitigation and hygiene practices.
- High proficiency in spoken and written English and in spoken Mandarin, Cantonese and Malay.
- 5-days work week
- Duty Meal
- Laundry Services
- Birthday Off
- Learning and Development Opportunities
- Flexi Benefit
- Insurance Coverage
- Employee Room Rates and F&B discounts at all IHG properties worldwide
- Direct and manage the day-to-day F&B operations.
- Plan and assign work ensuring effective and efficient use of human resources and productivity.
- Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues.
- Promote a great working environment and teamwork through linking up with other departments to create sense of one team.
- Train colleagues to make sure they deliver with compliance and to the standards we expect.
- Attend or conduct daily briefings, Food and Beverage Meetings and other meetings as needed to obtain optimal results.
- Facilitate colleague engagement and obtain favourable outcomes in satisfaction surveys and other metrics.
- Create the department's annual budget and the setting of departmental goals
- Monitor budget and control expenses with a focus on food and beverage costs and manpower costs.
- Work with the Executive Chef and relevant Department Heads on the management of all F&B ingredients, supplies and equipment.
- Set and adhere to the standards of all F&B and relevant policies and procedures in accordance with IHG guidelines.
- Participate in the preparation of the hotel's revenue plans and marketing programmes.
- Maintain an updated Hotel Policies and Procedures for the Department.
- Work with the Executive Chef to develop menus and beverage lists.
- Facilitate the maintenance of all F&B facilities including banquet and event spaces. Ensure that they are clean, safe and properly stocked to anticipated business volume. Notify the relevant departments of any cleaning, maintenance and repair needs.
- Controls and analyses, on an on-going basis, the following:
- Revenue and Sales
- Costs
- Quality and presentation of F&B
- Marketing
- Service and F&B standards
- Guests satisfaction
- Condition and cleanliness of facilities/equipment
- Quality of entertainment, where applicable
- Plan and organise successful F&B activities in the hotel.
- Monitor local competitors, trends and relevant sources and adopt best practices to optimise F&B revenue and operations.
- Responsible in keeping the property safe and secure and participate in any hotel activity related to Risks, Fire & Life safety.
- Participate in any Corporate Social Responsibility (CSR) and Sustainability programmes.
- 10 to 15 years' in F&B operations, with the most recent experiences at a senior manager-, assistant director- or director-level.
- Experiences in handling alcohol- and/or halal-licensed operations would be advantageous.
- Demonstrated ability to interact with customers, colleagues and other stakeholders that reflects highly on the hotel and the brand.
- Problem solving, situational leadership and training skills preferred.
- Knowledge on food safety, risks mitigation and hygiene practices.
- High proficiency in spoken and written English and in spoken Mandarin, Cantonese and Malay.
- 5-days work week
- Duty Meal
- Laundry Services
- Birthday Off
- Learning and Development Opportunities
- Flexi Benefit
- Insurance Coverage
- Employee Room Rates and F&B discounts at all IHG properties worldwide