
Production Service Systems Administrator
Salary undisclosed
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- Install, monitor, maintain, support, and optimize OCI Cloud Infrastructure including hardware and software in a cleared environment.
- Provide escalated technical support for sophisticated technical issues which may include leading problem management cases and providing management status.
- Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution.
- Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
- Provide on-call support, on a rotating basis.
- This role is open to Singaporeans and PRs only.
- This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.
- Technical Security background/certifications with experience in troubleshooting and remediating security findings while managing supporting security processes.
- Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
- Experience participating in or running incident bridges
- Customer focus, passion for delighting customers
- Experience in cloud technical support, operations, NOC or similar is preferred, but not required
- Demonstrate ability to quickly learn new technical disciplines and then train others.
- Install, monitor, maintain, support, and optimize OCI Cloud Infrastructure including hardware and software in a cleared environment.
- Provide escalated technical support for sophisticated technical issues which may include leading problem management cases and providing management status.
- Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution.
- Responsible for Oracle production environments; assist with server operating system and application upgrades, bug fixes, and patching; and work on standardization projects for both hardware and software under the Oracle technology stack while providing consistent system uptime as expected in a Cloud environment.
- Provide on-call support, on a rotating basis.
- This role is open to Singaporeans and PRs only.
- This role will involve the successful applicant working on government projects which may require security clearance being obtained and maintained as a condition of employment. Candidates applying for this role must be willing to provide necessary personal details for the application and maintenance of necessary security clearance.
- Technical Security background/certifications with experience in troubleshooting and remediating security findings while managing supporting security processes.
- Experience with Linux System Administration, Networking, Storage, Compute, and Virtualization
- Experience participating in or running incident bridges
- Customer focus, passion for delighting customers
- Experience in cloud technical support, operations, NOC or similar is preferred, but not required
- Demonstrate ability to quickly learn new technical disciplines and then train others.