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Jobs or company...

Senior/Patient Service Officer (Dermatology Clinic)

$ 2,000 - $ 2,900 / month
Checking job availability...
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HMI Medical Centre is a one-stop day-surgery and multi-disciplinary medical center that offers quality day surgeries and diagnostic services at competitive private sector prices. One of our specialist clinics - Dermatology, is currently looking for a Patient Service Officer to be part of the team.

The successful candidate will be performing the following duties, but not limited to:

  • Perform registration: key in patients’ data and register in the system.
  • Generate bill estimation form.
  • Advise patients on Medisave / medishield / private shield / corporate guarantees and to obtain signatures on the relevant forms.
  • Follow up with doctors or clinic staff on completing the information required.
  • Providing advice on pre and post-procedure care
  • Following up with patients post-procedure
  • Assisting the doctor during consultations, surgical, medical, and aesthetic procedures
  • Booking of appointments in the system.
  • Alert and rectify duplicate patients’ records in the system.
  • Assist in training and guiding new and junior staff.
  • Collect deposit if required.
  • Handle billing, collection of payment (cash, NETS, credit cards, cheques) with integrity and accuracy.
  • Perform daily closing of collections and alert superiors on discrepancies if any.

Requirements

  • Has 1-2 years of experience in healthcare industry
  • Experience in clinical duties such as taking of blood samples, recording vital signs reading and etc. will be advantageous.
  • Able to work in fast-paced environment.
  • Tech-savvy
  • Good interpersonal skills, a good team player and has good time management skills.
  • Willing to learn and ability to adapt are key attributes for this role
  • 5.5-day work week, office hours.

Job Type: Full-time

Pay: $2,000.00 - $2,900.00 per month

Schedule:

  • Monday to Friday
  • Weekend availability

Experience:

  • similar: 1 year (Required)

Work Location: In person