Educator and Front Desk Attendant
Join the Team at 108 Joo Chiat as an Educator and Front Desk Attendant
Are you passionate about creating meaningful client experiences and sharing knowledge that empowers others? 108 Joo Chiat is looking for dedicated individuals to join our team as Educator and Front Desk Attendants.
In this multifaceted role, you'll be the face of our space—providing guests with a seamless experience from entry to exit while offering product education and administrative support. If you have a background in customer service, education, hospitality, or wellness—and thrive in a calm yet dynamic environment—we’d love to meet you.
Job Overview:
As an Educator and Front Desk Attendant, you play a vital role in shaping the client journey. From the moment they arrive, your goal is to ensure each guest feels welcomed, informed, and valued. Your responsibilities will span across guest engagement, product education, and essential administrative support.
Key Responsibilities:
Client Experience & Communication
- Create a warm and welcoming environment for every guest.
- Address inquiries and concerns with professionalism and empathy.
- Maintain a positive, respectful tone that values each guest’s time and needs.
- Ensure guests are well-informed about programs, workshops, and ongoing promotions.
- Support a seamless end-to-end guest experience through timely follow-ups and feedback collection.
Administrative & Operational Duties
- Manage schedules, appointments, and day-to-day front desk operations.
- Prepare accurate reports and assist in maintaining internal records.
- Handle appointment bookings, service recommendations, and client servicing—including transactions, gift cards, refunds, and exchanges.
- Uphold SOPs for cleanliness, room turnover, and guest readiness to ensure smooth technical operations.
Education & Sales
- Articulate the value and benefits of our services and products with clarity and care.
- Provide basic technical product education to support informed client choices.
- Collaborate with the team to achieve monthly sales targets—both personal and organizational.
Qualifications:
- Experience in customer service, hospitality, retail, wellness, or educational roles.
- Exceptional communication skills with a passion for sharing knowledge.
- A proactive and collaborative team player who values client satisfaction.
- Strong organizational skills and the ability to handle multiple tasks calmly and efficiently.
- Flexibility to work weekends or evenings as needed.
What We Offer:
- A nurturing environment where your presence and contributions are truly valued.
- Opportunities to grow within a mission-driven space focused on wellness, education, and community.
- Competitive compensation and continued learning opportunities.
Be Part of Something Meaningful. Join us at 108 Joo Chiat to inspire, educate, and support every guest on their journey of discovery and wellness.
Part time positions are also available
Job Type: Full-time
Pay: From $2,700.00 per month
Benefits:
- Health insurance
Schedule:
- Holidays
- Monday to Friday
- Shift system
- Weekend availability
Supplemental Pay:
- Overtime pay
Work Location: In person