TS Three Pte. Ltd. is hiring a Full time Operations Executive role in Ang Mo Kio, Singapore. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,800 - $3,200 per month
- This role is an urgent hire
Job Description & Requirements:
The Operations Executive supports the day-to-day management of service apartment operations, ensuring smooth functioning, guest satisfaction, and compliance with Company standards and regulations. This role involves overseeing the housekeeping, maintenance and guest services, while coordinating with various teams to maintain quality of service.
Main Responsibilities
Coordinate daily operations, including housekeeping, maintenance and front of house guest services
Assist in scheduling and supervising housekeeping and maintenance teams to ensure timely task completion
Supervise/Address guests' enquiries, requests and feedbacks professionally and promptly, ensuring guests' and stakeholders' satisfaction
Conduct daily inspections of apartments and common areas to ensure cleanliness, functionality, and adherence to Company standards
Monitor inventory levels of supplies and amenities, as needed to avoid shortages
Prepare daily, weekly, and monthly reports on occupancy, maintenance issues, and guests' feedback and site incidents
Supervise/Handle administrative tasks, including updating records, processing invoices, delivery orders and maintaining documentation
Carry out other tasks and responsibilities as delegated by the Supervisor or Management
Requirements
General Certificate or Diploma in related field
Minimum 2 to 3 years of experience preferably in or service apartment or facilities management industry
Good organizational and multitasking skills to manage diverse responsibilities
Willingness to work flexible shift
Excellent interpersonal and communication skills to interact with guests, staff and stakeholders
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Problem-solving mindset with the ability to work under pressure in a fast-paced environment
Knowledge of housekeeping and maintenance operations, as well as safety and hygiene standards and infection prevention and control
Attention to details and commitment to uphold high quality of service and service recovery management
Willingness to undergo training and skill development programme aligning with Company goals