14 Months Claims Analyst, Tampines ($4,000/month)
$ 3,000 - $ 3,000 / month
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Responsibilities:
Support/Review System Set Up for New, Renewing and Mid-term policies changes ensuring claims processes can be optimised and customer journey will be smooth.
Tracking of operational statistics for Claims reporting
Handling of exceptional claim’s escalated issues and appeals
Perform claims audit/review as and when assigned
Carry out task assigned by Team Lead and Head of Claims
Perform claims data analysis to monitor results and identify any gaps or trends as part of the Pro-Active Claims Management
Plan and execute User Acceptance Test (UAT) Test scenarios for digital projects and system enhancement
Support any other enhancements, internal and external projects as assigned
Requirements:
Minimum 5 years’ experience in Employee Benefits operations or claims or customer relations area.
Strong analytical and problem-solving skills, in developing solutions via digitalization, interest in operational systems and its efficiency.
Analytical and detailed, comfortable working with spreadsheets and tableau and able to produce fact-based solutions.
Experience in doing system requirements, UAT.
Good verbal & written communication skills and good interpersonal skills
Able to multi-task, meet tight deadlines and work in fast paced environment
The individual will need to be self-motivated, highly organized, able to work independently and goal oriented
Support/Review System Set Up for New, Renewing and Mid-term policies changes ensuring claims processes can be optimised and customer journey will be smooth.
Tracking of operational statistics for Claims reporting
Handling of exceptional claim’s escalated issues and appeals
Perform claims audit/review as and when assigned
Carry out task assigned by Team Lead and Head of Claims
Perform claims data analysis to monitor results and identify any gaps or trends as part of the Pro-Active Claims Management
Plan and execute User Acceptance Test (UAT) Test scenarios for digital projects and system enhancement
Support any other enhancements, internal and external projects as assigned
Requirements:
Minimum 5 years’ experience in Employee Benefits operations or claims or customer relations area.
Strong analytical and problem-solving skills, in developing solutions via digitalization, interest in operational systems and its efficiency.
Analytical and detailed, comfortable working with spreadsheets and tableau and able to produce fact-based solutions.
Experience in doing system requirements, UAT.
Good verbal & written communication skills and good interpersonal skills
Able to multi-task, meet tight deadlines and work in fast paced environment
The individual will need to be self-motivated, highly organized, able to work independently and goal oriented