Customer Care Associate
Jan & Elly Academy Pte Ltd is hiring a Full time Customer Care Associate role in Serangoon, Singapore. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Afternoon, Evening
- Tuesday: Afternoon, Evening
- Wednesday: Afternoon, Evening
- Saturday: Afternoon, Morning
- Sunday: Afternoon, Morning
- 1 year of relevant work experience required for this role
- Expected salary: $2,200 - $3,000 per month
Jan & Elly Academy Pte Ltd is hiring a full time hours Customer Care Associate role in Greenwich V, Singapore. Apply now to be part of our team.
Requirements for this role:
No experience required for this role
Expected salary: $2200 - $3500 per month
Full time hours
Looking for candidates who are available to work:
Any time
Make a Difference Every Day! Join Us as a Customer Engagement Ambassador (Full-Time)
Location: Greenwich V
Work Schedule:
• Monday to Wednesday: 12:00 PM – 9:00 PM
• Saturday & Sunday: 9:00 AM – 6:00 PM
Are you a friendly and proactive individual who loves engaging with people? We are looking for a Customer Engagement Ambassador to be the welcoming face of our organization! If you have excellent communication skills, a customer-first mindset, and a knack for keeping things organized, we want to hear from you.
About Us
For over 30 years, we’ve been nurturing young minds and empowering preschool and primary school children to succeed—not just academically, but in life. We believe in creating a supportive and structured learning environment, powered by passionate educators and a dedicated team behind the scenes.
Your Role & Responsibilities
Customer Service & Communication
• Be the friendly first point of contact—answer calls, emails, texts, and in-person queries
• Follow up with parents and provide clear, helpful information
• Assist students with arrival, waiting, and dismissal procedures
• Follow up with query leads
Administrative Support
• Manage student enrolments, filing, and document preparation
• Prepare learning materials and support teachers before and during class
Housekeeping & Safety
• Keep all common areas clean and safe during class
• Disinfect high-touch surfaces regularly (tables, chairs, stationery, etc.)
• Assist younger students with going to the bathroom if needed
Who We Are Looking For
Minimum GCE ‘O’ Levels
Fluent in spoken English and basic spoken Mandarin, with excellent interpersonal and communication skills
Customer service experience required (any customer-facing role is a plus!)
Friendly, proactive, and organised—you love interacting with people and keeping things running smoothly
Why Join Us?
Be part of a team that shapes young lives every day Work in a positive and supportive environment Enjoy a dynamic role with a mix of customer service, admin, and interaction with children
Apply Now! If you’re looking for a fulfilling role where you can make a real impact, we’d love to hear from you today!