
Call Centre Officer
$ 2,000 - $ 3,500 / month
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Responsibilities:
- Answering incoming carpark's intercom and general phone calls to customer's inquiry
- Identify and escalate any carpark issue
- Provide information to customers for any carparks details like pricing, availability etc
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring the CCTV cameras
- Ad hoc duties assigned by superior and managers
Requirements:
- Must be able to perform shift duties
- Basic computer knowledge
- Able to multi-tasks and able to work in intense environment
- No experience welcome to apply as training will be provided
Job Types: Full-time, Permanent
Pay: $2,000.00 - $3,500.00 per month
Benefits:
- Free parking
Schedule:
- Monday to Friday
- Shift system
- Weekend availability
Supplemental Pay:
- Overtime pay
- Signing bonus
Work Location: In person