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The Sales Coordinator is responsible for processing sales orders, coordinating with internal and external stakeholders, and ensuring the smooth execution of sales operations. This role supports the sales team by managing administrative tasks, liaising with suppliers, and overseeing logistics to ensure timely delivery and customer satisfaction.
Key Responsibilities:
Receive and process customer sales orders, ensuring accurate data entry into the system.
Coordinate with logistics, and other relevant departments to ensure on-time order delivery.
Maintain effective communication with suppliers and other partners to resolve issues during order execution.
Prepare pricing lists for the sales team.
Support the daily operations of the sales team, including quotation preparation, customer data management, and sales report generation.
Monitor order progress and provide timely feedback on customer requirements and any changes.
Maintain customer relationships, assist in handling complaints and after-sales issues to enhance customer satisfaction.
Perform other tasks assigned by the supervisor.
Requirements
Diploma or Bachelor’s degree in Business Administration, Supply Chain, or related fields.
1-3 years of experience in sales coordination, logistics, or customer service.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and MYOB/CRM software.
Strong organizational, multitasking, and problem-solving skills.
Ability to work under pressure and meet tight deadlines.
Good communication and interpersonal skills for coordinating with multiple departments.
Key Responsibilities:
Receive and process customer sales orders, ensuring accurate data entry into the system.
Coordinate with logistics, and other relevant departments to ensure on-time order delivery.
Maintain effective communication with suppliers and other partners to resolve issues during order execution.
Prepare pricing lists for the sales team.
Support the daily operations of the sales team, including quotation preparation, customer data management, and sales report generation.
Monitor order progress and provide timely feedback on customer requirements and any changes.
Maintain customer relationships, assist in handling complaints and after-sales issues to enhance customer satisfaction.
Perform other tasks assigned by the supervisor.
Requirements
Diploma or Bachelor’s degree in Business Administration, Supply Chain, or related fields.
1-3 years of experience in sales coordination, logistics, or customer service.
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and MYOB/CRM software.
Strong organizational, multitasking, and problem-solving skills.
Ability to work under pressure and meet tight deadlines.
Good communication and interpersonal skills for coordinating with multiple departments.