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Client Services Executive

Salary undisclosed

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IYAC Aesthetic Clinic is hiring a Full time Client Services Executive role in Orchard, Singapore. Apply now to be part of our team.


Job summary:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Expected salary: $2,200 - $3,200 per month

We are looking for candidates who possess integrity, a pleasant personality and strong inter-personal skills to join our expanding team.

Job Requirements:

  • To receive and register patients.

  • To settle patients after their treatments.

  • Collect payments, dispense products / medication / booking of next appointment.

  • To attend to patients’ requests and queries regarding appointments, medication, products, and services via phone calls, SMS / WhatsApp messages / emails.

  • To handle end-day closing / settlement.

  • Taking of minutes during department meetings.

  • To liaise with service providers to secure quality services for the clinic.

  • To assist with inventory management and other organizational tasks.

  • To assist other support team members when needed.

  • To perform assigned housekeeping duties within the Clinic and the Medspa.

  • Good grasp of written and spoken English.

  • Any other ad-hoc duties assigned by the managers.

Qualifications:

  • Minimum GCE O Level with at least 2 years working experience

  • Prior experience at frontline or service environment will be advantageous

  • Customer-centric with strong interpersonal and (both verbal and written) communication skills

  • Must have proficient computer skills including Word, Excel and PowerPoint

  • Hardworking and able to work both independently as well as a team player