
Inbound Call Center Agent (Banking / Basic + allowance)
Salary undisclosed
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Corporate Call Centre
Working hours: Rotational shift, Mon – Sun
Working days: 4 weekdays 1 weekend
Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm
Location: Jurong / Changi
Salary: $2,700 - $3,600 + shift (ranging $180-$300)
Duration: 6 months (renewable/convertible)
Note: 2 months training (training most likely will be at Changi)
Interact with internal & external customers to answer customers queries related to Corporate Banking products.
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries on general and transactional enquiries
Communicating with customers through various channels.
Acknowledging and resolving customer requests.
Customer outreach to encourage the use of digital services.
Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
Collaborate with stakeholders to resolve all customer queries and requests.
Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery.
To adhere to professional standards of behavior & conduct in dealing with customers & fellow colleagues.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)
Working hours: Rotational shift, Mon – Sun
Working days: 4 weekdays 1 weekend
Shift Pattern:
830am to 530pm/
845am to 545pm/
1030am to 7.30pm/
1130am to 8.30pm
Location: Jurong / Changi
Salary: $2,700 - $3,600 + shift (ranging $180-$300)
Duration: 6 months (renewable/convertible)
Note: 2 months training (training most likely will be at Changi)
Interact with internal & external customers to answer customers queries related to Corporate Banking products.
Maintaining a positive, empathetic, and professional attitude toward customers.
Responding promptly to customer inquiries on general and transactional enquiries
Communicating with customers through various channels.
Acknowledging and resolving customer requests.
Customer outreach to encourage the use of digital services.
Consistently deliver high quality service to our customers to achieve total customer satisfaction without compromising risk standards.
Collaborate with stakeholders to resolve all customer queries and requests.
Able to multi-task while speaking to customers and toggle between system application screens in a fast-paced environment.
To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery.
To adhere to professional standards of behavior & conduct in dealing with customers & fellow colleagues.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg.... You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. Reg No: R23117785 (Lok Ding Hann)