Clinical Admin Officer/Executive (Executive Health Screening, Claims/Billing)
$ 2,200 - $ 2,200 / month
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About The Opportunity
As a Clinical Admin, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.
What You'll be Doing
Claims and Billing Management
Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.
Medical Records Office
Manage incoming and outgoing medical reports.
Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.
Communication and Correspondence
Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
Handle patient inquiries and concerns
Appointment scheduling and coordination
Operational Support
Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks and other duties as assigned.
What We Are Looking for
ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
Previous experience in a Medical administrative role or similar position is highly preferred.
Proficiency in using medical software and office applications.
Ability to work independently and as part of a team.
As a Clinical Admin, you will be a key member of our Clinic and Medical Centre, ensuring the efficient management of administrative tasks and contributing to the smooth operation of our facility.
What You'll be Doing
Claims and Billing Management
Submission of claims to corporate programme and insurer portals. Accurately and promptly submit insurance claims and follow up on any discrepancies or issues that arise.
Manage invoicing and billing to patients and clients. Prepare and send invoices to patients and clients, track payments, and manage any billing inquiries or issues.
Medical Records Office
Manage incoming and outgoing medical reports.
Handle the receipt, processing, and distribution of medical reports, ensuring confidentiality and compliance with relevant regulations.
Manage laboratory reports. Receive and verify lab results, submitting to doctor for review and compiling into medical reports for patients, liaison with lab partner on queries and issues.
Communication and Correspondence
Monitor and respond to emails from patients, clients, and other stakeholders in a timely and professional manner.
Handle incoming phone calls, provide information, schedule appointments, and direct calls to the appropriate personnel.
Handle patient inquiries and concerns
Appointment scheduling and coordination
Operational Support
Assist with various administrative tasks to support the overall operations of the clinic, including registering/discharging patients at the counter, clerical tasks and other duties as assigned.
What We Are Looking for
ITE, Diploma or equivalent; additional certification in Healthcare Administration or related field is a plus.
Previous experience in a Medical administrative role or similar position is highly preferred.
Proficiency in using medical software and office applications.
Ability to work independently and as part of a team.