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Customer Service Executive (CSE)

$ 2,600 - $ 3,400 / month

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5 days week

Office within minutes from bus stop

Breakfast & lunch provided when in office

Job Description:

  • Provide introductory information about the company and its products and services to new customers
  • Respond to customer inquiries
  • Advise customers on products or services to best suit their specific requirements
  • Prepare quotations and follow up with customers for their acceptance.
  • Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
  • Prepare delivery orders and other relevant documents.
  • Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
  • Resolve customers’ concerns, if any.
  • Build and maintain long term business relationship with new and existing customers

Requirements:

  • Minimally 2 years of working experience
  • Prior customer service or sales coordinator experience will be an advantage
  • Experience in logistics industry will be an advantage
  • Friendly and welcoming disposition
  • Has initiative, independent and able to work in dynamic environment
  • Good command of written and verbal English
  • Excellent organizational and multitasking skills

Job Types: Full-time, Permanent

Pay: $2,600.00 - $3,400.00 per month

Benefits:

  • Dental insurance
  • Food provided
  • Health insurance

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Commission pay
  • Performance bonus
  • Yearly bonus

Work Location: In person