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On site Desktop Support Engineer
Salary undisclosed
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Desktop Support Engineer Job Responsibilities
- Providing in-person support to troubleshoot various technical problems
- Installing and configuring computer hardware, software, peripherals, and networking equipment
- Resolving issues with internet connectivity, printers, scanners, phones, and other equipment
- Performing troubleshooting to diagnose system failures and identifying root causes
- Managing technology inventory and placing orders for equipment
- Escalating complex issues to the appropriate teams if unable to resolve them independently
- Providing new system orientation and training to end users
- Documenting technical issues and solutions in a ticketing system
- Formatting, partitioning and imaging hard drives
- Upgrading or replacing hardware components like memory, network cards, video cards
- Installing operating systems, software drivers and applications
- Setting up new devices, printers, scanners, etc.
- Configuring system settings, security tools, VPN access etc.
- Performing preventative maintenance activities
Job Type: Part-time
Pay: $10.00 - $35.00 per hour
Expected hours: No less than 5 per week
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Overtime pay
License/Certification:
- working rights in Singapore (Required)
Work Location: In person
Expected Start Date: 16/04/2025