
Team Lead - Customer Service @ Tuas Checkpoint -[Full-time|Up to $3450 per month]
$ 2,900 - $ 2,900 / month
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Join us as a Team Lead, where you’ll guide and motivate a dynamic frontline team to deliver exceptional service. Be the go-to problem solver, ensure smooth daily operations, and create positive customer experiences in a fast-paced, high-traffic environment.
Key Responsibilities:
Assist the Supervisor in overseeing ground operations, including staff management and task coordination
Address operational issues swiftly and make timely decisions to reduce disruptions
Ensure adherence to safety protocols, security measures, and operational procedures
Effectively delegate tasks and provide training and guidance to Customer Service Officers (CSOs)
Handle emergencies and critical situations, executing contingency plans as per SOPs
Maintain and ensure the functionality of office and communication equipment
Prepare and submit daily reports and documentation as required
Undertake additional tasks as assigned by the Supervisor
Key Requirements:
Minimum of GCE A Level or Diploma in any field
1-2 years of supervisory experience, preferably in operations or customer service
Strong multitasking abilities, attention to detail, and excellent communication skills
Ability to manage sensitive information with discretion and uphold confidentiality
Interested applicants, please email to [email protected] or WhatsApp to 97294098
Thank you for your interest but only shortlisted applicants will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494
EA Personnel No: R1103939
EA Personnel Name: Ng Hui Jun
Key Responsibilities:
Assist the Supervisor in overseeing ground operations, including staff management and task coordination
Address operational issues swiftly and make timely decisions to reduce disruptions
Ensure adherence to safety protocols, security measures, and operational procedures
Effectively delegate tasks and provide training and guidance to Customer Service Officers (CSOs)
Handle emergencies and critical situations, executing contingency plans as per SOPs
Maintain and ensure the functionality of office and communication equipment
Prepare and submit daily reports and documentation as required
Undertake additional tasks as assigned by the Supervisor
Key Requirements:
Minimum of GCE A Level or Diploma in any field
1-2 years of supervisory experience, preferably in operations or customer service
Strong multitasking abilities, attention to detail, and excellent communication skills
Ability to manage sensitive information with discretion and uphold confidentiality
Interested applicants, please email to [email protected] or WhatsApp to 97294098
Thank you for your interest but only shortlisted applicants will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.p-serv.com.sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.
EA License No: 90C3494
EA Personnel No: R1103939
EA Personnel Name: Ng Hui Jun