Global Account Director

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an Impact by:

• Manage a team of global account managers to boost sales revenue.
• Lead and motivate the team to achieve their individual targets through regular sales planning activities.
• Supporting the team to secure internal resources required in securing new opportunities and deals.
• Build and maintain strong relationships with key stakeholders in global accounts.
• Foster and develop CXO-level customer relationships to enhance customer retention and account growth.
• Identify opportunities for growth, including upselling and cross-selling products and services to increase sales revenue.
• Guide account managers to identify and address customers' IT&T needs through detailed account planning aiming to secure bids and innovative deals.
• Work closely with various internal teams to ensure a cohesive approach to account management.
• Lead negotiations for contracts and pricing with global clients.
• Proactively identify and address issues that may impact client satisfaction or account performance.
• Demonstrate expert knowledge of technology trends and differentiate the unique value delivered through Singtel’s offerings within this domain.
• Achieve high customer satisfaction with decision-makers and play a key ambassador role for Singtel.
• Meet financial KPIs and develop strategic plans to execute and exceed sales targets.

Skills for Success:

• Degree with 10 or more years of sales experience.
• Proven experience in account management, sales, or business development, preferably in a global context.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work collaboratively in a cross-functional team environment.
• Ability to work across global cultures and communicate effectively with various global customers.
• Strong analytical and problem-solving abilities.
• Knowledge of ICT and telecommunications preferred.
• Sales-driven mindset with a strong focus on achieving targets and driving revenue growth.
• Possess strong leadership skills to guide and influence teams and clients effectively.
• Ability to strategise targeted plans for various accounts.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!