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x3 Customer Service Coordinator/ Clinic Assistant [HIGH BASIC]

$ 2,300 - $ 2,300 / month

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Summary:

Industry (Automotive/ Chemical/ Medical)

$2300 - $3500 (HIGH BASIC)

COMMISSION and INCENTIVES



Job Description & Responsibility:

Serve as the primary point of contact for customer inquiries via phone, email, and chat


Ensure prompt and professional resolution of customer concerns and service requests


Coordinate order processing, returns, and exchanges with relevant departments


Maintain accurate records in CRM and customer service platforms


Follow up with customers to confirm issue resolution and satisfaction


Partner with internal teams including Sales, Logistics, and Technical Support to ensure seamless customer interactions


Generate and analyze customer service reports and trends


Contribute to the development of customer service documentation, processes, and training materials


Identify opportunities to improve customer service procedures and overall experience



Requirement:

Candidates with relevant experiences are welcome to apply, especially with experience of Customer Service/ Sales Admin.
Entry level are welcome to apply, TRAINING WILL BE PROVIDED.



To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)