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Business Analyst

$ 6,000 - $ 11,000 / month

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We are hiring for Business Analyst - Functional Support for our client into Commodity trading.

The main responsibilities are :

- Production monitoring

  • Monitor the global IT platform and execute the associated action when alerts are raised.
  • Process (analyze, solve, document) incidents.
  • Coordinate incidents resolution with Paris teams when necessary (for instance with infrastructure teams or on-duty people)
  • Maintain monitoring systems and continuously share ideas to improve its effectiveness.
  • Actively participate in the writing or enhancement of operational procedures (in link with the monitoring alerts)
  • Engage in FTS (Follow-the-Sun) model with Europe, including information sharing and tasks handover
  • Follow up on the evolution of the IT platform (release) and adapt monitoring tools and procedures

- Support to users

  • Process local user support requests (configurations, assistance,)
  • Collect regularly user feed-backs on system Run Quality and share it with development teams

- Transversal

  • Enrich the backlog of problems (source of recurring incidents), including description, impact/recurrence/priority,
  • Self-organize continuous learning on the IS systems and landscape
  • Manage the IT part of the Singapore Business Continuity Plan
  • Share improvement ideas with Business Analyst

Qualification:

- University degree in IT Engineering or Mathematics.

- 5-10 years relevant experience in IT trading environment

-Experience in risk and/or PnL environment as APPLICATION SUPPORT is must

- Experience and knowledge about Trading and/or portfolio management processes. Derivatives Commodities is a plus.

- Behavioral and social skills

  • Interactive behavior : Active Listening and communication skills
  • Problem solving : Issues perception, analyzing, practical thinking, creativity, innovation
  • Personal effectiveness : Facilitation skills, pragmatism and pro-activity, resilience to stress, taking initiative, learning ability

- Technical and functional skills

  • Understanding of trading environment.
  • First experience in live monitoring and application support of large IT systems
  • Good technical knowledge on Windows environment
  • SQL skill
  • Good Scripting skills

Job Types: Full-time, Contract
Contract length: 24 months

Pay: $6,000.00 - $11,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Monday to Friday
  • Weekend availability