Epicareer Might not Working Properly
Learn More

Customer Service Assistant (Till 30 Apr 2025) Financial Institution #SJN

$ 2,100 - $ 2,100 / month

Checking job availability...

Original
Simplified
Job description:

Answer customer enquiries received via hotline
Resolve written queries through multi-channel customers’ platform, including emails and live chat
Resolve or manage escalation matters
Be an advocate for digitalization to educate & guide users to self-serve options to facilitate the transactions or service functionalities
Liaise with other units to provide appropriate or customize solutions to these value clients
Complete ad-hoc assignments as required

Requirements:

Experience in delivering premium quality standard to retail & corporate investors
“Can-do” attitude and a team-player
Strong critical thinking and problem solving ability
Able to commit to the duration of assignment and able to start asap
Salary is fixed at $2200 per month prorated based on work days performed

To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:
Notice Required:

Reason for Leaving:
Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599