
IT Desktop Support/Desktop Engineer
$ 2,300 - $ 2,300 / month
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Responsibilities:
Provide first level end-user support, including computer troubleshooting, application troubleshooting/installation, basic networking issue
Handling and logging all walk in/send in incident report and follow up outstanding cases
To support project implementations as and when requested
Solving user's applications problems such as Office365, messaging, etc
Problems accessing to network resources
Training for users on standard applications on one-on-one basis during helpdesk service
Software upgrade
Sourcing and installation of new software
Inventory control on a half-yearly basis
PC tuning
Training for users on hardware usage
Requirement:
Minimum 1 - 2 years experience in Desktop Support
Minimum NITEC in IT relevant discipline
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
Knowledge of operating systems, software applications, and remote connection systems
Provide first level end-user support, including computer troubleshooting, application troubleshooting/installation, basic networking issue
Handling and logging all walk in/send in incident report and follow up outstanding cases
To support project implementations as and when requested
Solving user's applications problems such as Office365, messaging, etc
Problems accessing to network resources
Training for users on standard applications on one-on-one basis during helpdesk service
Software upgrade
Sourcing and installation of new software
Inventory control on a half-yearly basis
PC tuning
Training for users on hardware usage
Requirement:
Minimum 1 - 2 years experience in Desktop Support
Minimum NITEC in IT relevant discipline
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
Knowledge of operating systems, software applications, and remote connection systems